Helpful Links

PS3 and Motorola Modem; how do I change the NAT type?

Contributor

PS3 and Motorola Modem; how do I change the NAT type?

I'm not too big on computers or anything internet wise so this is a pain in the neck. When I try to play any game online, My ps3 says that my NAT type is 3 and that I should change the settings on the modem from the computer, but I haven't had any success. I've done a lot of things already but nothing seems to work. Any help on this problem would be greatly appreciated. Thank you.

2,503 Views
Message 1 of 5
Employee

Re: PS3 and Motorola Modem; how do I change the NAT type?

Hi,
 
We understand your concern and would be glad to assist you.
 
 
I would request you to contact AT&T technical support at 1-877-722-3755 (toll free number), open 24/7.
 
 
We look forward to speaking with you to resolve this issue.

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
posts
in a single thread.  This will help other users find this information too!!

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 5
Contributor

Re: PS3 and Motorola Modem; how do I change the NAT type?

If you call the number, they will inform you that you must add a $15/m charge to your bill to get any help what so ever involving a gaming console. This company is a rip off

Message 3 of 5
Tutor

Re: PS3 and Motorola Modem; how do I change the NAT type?

Change your AT&T MODEM over to public from private, then set it to always on. You'll have NAT 2

Message 4 of 5

Re: PS3 and Motorola Modem; how do I change the NAT type?

can someone elaborate on how to swich the modem over from private to public? i have had the att/motorola/netopia modem/router/wifi combo for a few years... asked for an upgrade and they sent me the same unit (exactly).

 

my ps3 has always been nat 3... i even turned off the wifi bought a new wireless router and still am getting nat3...

 

at least now i am getting a nice wireless n connection from the new router and not capped at 54mbps... anyway...

 

help with the ps3 would be great...

Message 5 of 5
You must type a description before you click preview or reply.
Share this topic
Announcements

Welcome to the internet boards! Did you know the AT&T Community forums has the answers you need to solve most service woes? Check out our How To Forum article. You will learn how to find your answer!

Service acting up? Click here to troubleshoot now!

For DSL related issues. We highly recommend chatting with our teams to address this as quickly as possible.

Additional Support