Outlook Express can't send or receive

Contributor

Outlook Express can't send or receive

ATT of course won't support a client based email so we're out of luck.  The web interface works.  It will work on a different machine, but not the home computer.  I get the 0x0800CCC19 or 15 messages.  I've tried just about everything I know.  The settings are absolutely correct.  I've made sure email scanning is off and tried turning off the firewall.  I have seen there can be problems with the pop3uidl.dbx file and tried to rename that but OE doesn't create a new one.  Still can't send or receive.  Horribly frustrated. 

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Teacher

Re: Outlook Express can't send or receive

Hello kgtech , 

 

I extend my gratitude to you for contacting us about this issue through the forums and please, accept my sincere apologies for any inconvenience that you have experienced. AT&T does not support client based emails such as Outlook express . 

 

Please follow the steps in this link to verify the settings of your email client.  

http://www.att.com/esupport/article.jsp?sid=KB401568  

 

Furthermore, I would highly recommend that you contact our Connect Tech department with certified technicians who could help resolve out of scope issues such as your email client.You can contact one of their voice agents at 866-294-3464 8am to 11pm CT, 7 days per week.   

 

For quick answers, make the new AT&T Help site your first stop. Visit http://www.att.com/esupport/ where you'll find pages of product information to assist you. 

 

Thank you for choosing AT&T where we value your Business.

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