Ask a question
Search in Internet Forums

Internet Forum

Reply
Posted Apr 22, 2012
12:22:31 PM
View profile
My internet Bill went from $19.95 a month to $35.00 a month

Why has my biil been almost doubled with no explanation

Why has my biil been almost doubled with no explanation

My internet Bill went from $19.95 a month to $35.00 a month

686 views
1 reply
(0) Me too
(0) Me too
Reply
View all replies
(1)
0
(0)
  • Rate this reply
View profile
Apr 23, 2012 6:11:01 AM
0
(0)
Master

mfudge2 wrote:

Why has my biil been almost doubled with no explanation



Usually that will happen if when you signed up, you were given promotional pricing and when the promotional period ends the price will jump to full price.

 

Also, if the customer has had problems getting their payments in, AT&T may remove any promotions.

 

I would call the 2020 number. When you get the voice prompts, keep saying "none of those". When you get to a human, insist that they transfer you to the Retention Department. They should be able to give you a new promotional pricing deal.

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

                              


mfudge2 wrote:

Why has my biil been almost doubled with no explanation



Usually that will happen if when you signed up, you were given promotional pricing and when the promotional period ends the price will jump to full price.

 

Also, if the customer has had problems getting their payments in, AT&T may remove any promotions.

 

I would call the 2020 number. When you get the voice prompts, keep saying "none of those". When you get to a human, insist that they transfer you to the Retention Department. They should be able to give you a new promotional pricing deal.

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

                               neon_sign.jpg

Re: My internet Bill went from $19.95 a month to $35.00 a month

2 of 2 (648 Views)
Advanced
You must be signed in to add attachments
Share this post
Share this post