08-26-2009 2:42 PM
11-17-2009 1:02 PM
11-21-2009 3:57 PM
04-23-2010 1:32 AM
How do I download the AT&T Self Support Tool?
The AT&T Self Support Tool automatically identifies and solves many U-verse TV, email, Wi-Fi set-up and home networking issues right from the comfort of your home.
Download the AT&T Self Support Tool now!
08-15-2010 3:06 PM
To install the AT&T Self Support Tool, please open click this link for the article that contains the steps of the installation process:
Should you encounter error or if you need help with the installation process, do not hesistate to reach us through chat support or by calling our support agents over the phone. Below are the contact details:
and/or 1 888 321 2375 if you are from these states - KY, TN, NC, SC, LA, MS, AL, GA, FL; and https://pattta.att.motive.com/netagent/questionnaire_c2c_dsl_sw.aspx
and/or 1 877 722 3755 if you are located in CA, NV, KS, MO, OK, AR, TX, WI, MI, IL, IN, OH, CT.
09-27-2010 12:28 PM
I truly appreciate that you took your valuable time to let us know that you are experiencing trouble in downloading the AT&T Self Support Tool.
Please accept my sincere apologies for any inconvenience that you might have experienced.
The AT&T Service & Support Tool is installed automatically as part of the registration process which can help resolve many common connection problems.
If you're already registered, you may download it from this link:
Here are other helpful links on AT&T Self Support Tool Download:
Should you need further help regarding your post, please feel free to reply on this thread or you may call our Technical Support Helpdesk. You may reach them at 1 888 321 2375 if you are from these states - KY, TN, NC, SC, LA, MS, AL, GA, FL; and 1 877 722 3755 if you are located in CA, NV, KS, MO, OK, AR, TX, WI, MI, IL, IN, OH, CT.
For quick answers, make the new AT&T Help site your first stop. Visit http://www.att.com/esupport/ where you'll find pages of product information to assist you.
Thank you for choosing At&t where we value your Business.
Welcome to the internet boards! Did you know the AT&T Community forums has the answers you need to solve most service woes? Check out our How To Forum article. You will learn how to find your answer!
Service acting up? Click here to troubleshoot now!
For DSL related issues. We highly recommend chatting with our teams to address this as quickly as possible.