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Posted Mar 31, 2010
5:41:53 PM
Good-Bye AT&T (no PWP = no service)
This will probably be my last day with AT&T. When Worldnet is shut-down, my account will be deleted.
I originally choose AT&T Worldnet for the personal webpages (PWP).
[the vanity URL was the deciding feature. (http:\\sundreams.home.att.net)]
Since the new service has no webpage hosting, and no cost-effective option has been offered, it's a parting of the ways.
No PWP equals no service.
This will probably be my last day with AT&T. When Worldnet is shut-down, my account will be deleted.
I originally choose AT&T Worldnet for the personal webpages (PWP).
[the vanity URL was the deciding feature. (http:\\sundreams.home.att.net)]
Since the new service has no webpage hosting, and no cost-effective option has been offered, it's a parting of the ways.
No PWP equals no service.

Good-Bye AT&T (no PWP = no service)

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Apr 1, 2010 8:58:32 AM
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Hello scsims42,

 

 

I can only imagine how frustrated you must be with us at this point, I appreciate the admirable restraint you exercised in your message. My sincere apologies for the time you have spent dealing with this issue. 

As per the update, the AT&T Worldnet Service started migrating accounts in February 2010 and the Worldnet services will be discontinued in April 2010.  Account suspensions will start on April 5th and continue through April 15th, at which point all Worldnet accounts will be suspended. 

 

Hence, we still have time to migrate the AT&T worldNet account to AT&T DSL/DIAL account.

 

I would like to explain that if you have High Speed Internet services, you can go to http://my.att.net/p, sign up for PWP, and host your website there for free.
 
To get more information about the same and for billing, technical support, sales or ordering questions related to AT&T Yahoo! shared Web Hosting, use the link mentioned below:
 
You may also call at: 866-722-9932, 866-SBC-YWEB They are open 24/7.

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
posts
in a single thread.  This will help other users find this information too!!

Hello scsims42,

 

 

I can only imagine how frustrated you must be with us at this point, I appreciate the admirable restraint you exercised in your message. My sincere apologies for the time you have spent dealing with this issue. 

As per the update, the AT&T Worldnet Service started migrating accounts in February 2010 and the Worldnet services will be discontinued in April 2010.  Account suspensions will start on April 5th and continue through April 15th, at which point all Worldnet accounts will be suspended. 

 

Hence, we still have time to migrate the AT&T worldNet account to AT&T DSL/DIAL account.

 

I would like to explain that if you have High Speed Internet services, you can go to http://my.att.net/p, sign up for PWP, and host your website there for free.
 
To get more information about the same and for billing, technical support, sales or ordering questions related to AT&T Yahoo! shared Web Hosting, use the link mentioned below:
 
You may also call at: 866-722-9932, 866-SBC-YWEB They are open 24/7.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Good-Bye AT&T (no PWP = no service)

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Apr 1, 2010 9:29:42 AM
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Penny(et.al at AT&T):
>if you (have) High Speed Internet services...host your website there for free< - there's the rub.
Since AT&T doesn't play well with Cincinnati Bell, HSI is not available in my area (only dial-up).
When we moved to Ohio in July 2009, I could get CinciBell DSL, but not AT&T.
I wanted to stay with AT&T. I've been with ATT (wireless) for over 8 years and Worldnet for 5 years.
It feels like dial-up customers are being treated as second-class citizens, and AT&T is deliberately dealing us out of the game here.
i.e. PWP is provided for free to DSL/HSI customers, but not to their dial-up bretheren.
I ask AT&T to rethink this.
If I could get PWP on the new dialup service, I'd gladly migrate. No PWP leaves me with no reason to migrate (since all the hosting services I've checked into come with their own email)
- p.s. your link to info (http://help.yahoo.com/attwebhosting) didn't work. All I got was the general yahoo help page (nothing about webhosting).
Penny(et.al at AT&T):
>if you (have) High Speed Internet services...host your website there for free< - there's the rub.
Since AT&T doesn't play well with Cincinnati Bell, HSI is not available in my area (only dial-up).
When we moved to Ohio in July 2009, I could get CinciBell DSL, but not AT&T.
I wanted to stay with AT&T. I've been with ATT (wireless) for over 8 years and Worldnet for 5 years.
It feels like dial-up customers are being treated as second-class citizens, and AT&T is deliberately dealing us out of the game here.
i.e. PWP is provided for free to DSL/HSI customers, but not to their dial-up bretheren.
I ask AT&T to rethink this.
If I could get PWP on the new dialup service, I'd gladly migrate. No PWP leaves me with no reason to migrate (since all the hosting services I've checked into come with their own email)
- p.s. your link to info (http://help.yahoo.com/attwebhosting) didn't work. All I got was the general yahoo help page (nothing about webhosting).

Re: Good-Bye AT&T (no PWP = no service)

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Apr 1, 2010 11:19:14 AM
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Penny,

Thanks for the info. Like many other long-term Worldnet PWP users, I have a number of other pages that link to my PWP site and most of my traffic comes from searches by Google and other search engines. Over a week ago, I duplicated my entire PWP site to another webhost. According to a Google help document at http://www.google.com/support/webmasters/bin/answer.py?hl=en&answer=93633 , server-side 301 redirects are the best way to ensure that users and search engines are directed to a new site location. However, it states that setting up server-side 301 redirects requires access to the server's .htaccess file. Is it possible for Worldnet to set up 301 redirects to a new site, at least until service is discontinued? As described at http://www.google.com/support/forum/p/Webmasters/thread?tid=51c0342542eb3a7b&hl=en , I have set up meta refreshes to my new site but I don't know whether or not that will redirect the engine searches once my Worldnet PWP site disappears. I do appreciate that Worldnet has at least continued service for a few days. Any other advice or help would be appreciated. Thanks.
Penny,

Thanks for the info. Like many other long-term Worldnet PWP users, I have a number of other pages that link to my PWP site and most of my traffic comes from searches by Google and other search engines. Over a week ago, I duplicated my entire PWP site to another webhost. According to a Google help document at http://www.google.com/support/webmasters/bin/answer.py?hl=en&answer=93633 , server-side 301 redirects are the best way to ensure that users and search engines are directed to a new site location. However, it states that setting up server-side 301 redirects requires access to the server's .htaccess file. Is it possible for Worldnet to set up 301 redirects to a new site, at least until service is discontinued? As described at http://www.google.com/support/forum/p/Webmasters/thread?tid=51c0342542eb3a7b&hl=en , I have set up meta refreshes to my new site but I don't know whether or not that will redirect the engine searches once my Worldnet PWP site disappears. I do appreciate that Worldnet has at least continued service for a few days. Any other advice or help would be appreciated. Thanks.

Re: Good-Bye AT&T (no PWP = no service)

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Apr 2, 2010 7:31:20 AM
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Hello scsims42,
 
Please, accept my sincere apologies for any inconvenience that you might have experienced.
The customers who will be migrating from AT&T WorldNet to AT&T DIAL services, will be able to save their PWP (Personal Web Page) on their computer through the FTP link mentioned below:
 
AT&T DIAL customers can also use AT&T Web Hosting services. However, it would not be free service.
In order to get more information about the same, please contact AT&T Yahoo! Hosting at 1-866-722-9932 and follow the voice prompts. Press 3 for technical support and option 1 for the AT&T Yahoo! Hosting product and services.

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
posts
in a single thread.  This will help other users find this information too!!

Hello scsims42,
 
Please, accept my sincere apologies for any inconvenience that you might have experienced.
The customers who will be migrating from AT&T WorldNet to AT&T DIAL services, will be able to save their PWP (Personal Web Page) on their computer through the FTP link mentioned below:
 
AT&T DIAL customers can also use AT&T Web Hosting services. However, it would not be free service.
In order to get more information about the same, please contact AT&T Yahoo! Hosting at 1-866-722-9932 and follow the voice prompts. Press 3 for technical support and option 1 for the AT&T Yahoo! Hosting product and services.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Good-Bye AT&T (no PWP = no service)

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Apr 2, 2010 7:36:44 AM
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Hello rdavis2,
 
The query that you have about your Web Hosting services, it is recommended that you contact AT&T Web Hosting helpdesk, only they would be able to answer your query.
 
For assistance with your web hosting services we have help available at 1-866-722-9932 (Option 1 for AT&T Yahoo! Web Hosting product and services and option 3 for technical helpdesk).

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
posts
in a single thread.  This will help other users find this information too!!

Hello rdavis2,
 
The query that you have about your Web Hosting services, it is recommended that you contact AT&T Web Hosting helpdesk, only they would be able to answer your query.
 
For assistance with your web hosting services we have help available at 1-866-722-9932 (Option 1 for AT&T Yahoo! Web Hosting product and services and option 3 for technical helpdesk).
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Good-Bye AT&T (no PWP = no service)

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Apr 2, 2010 8:11:24 AM
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Penny(et.al.),
Your email confirms why I have not migrated.
I saved my PWP over a month ago. It's currently up and running at http://home.fuse.net/sundreams/
You may notice it's now hosted by another provider, which will become my only provider
-that is, if ATT doesn't satisfactorily resolve the issue at-hand and convince me that migration will not result in loss of features.
As I said: I am disppointed that AT&T has failed to offer a cost-effective hosting solution for dialup customers.
I have already researched AT&T webhosting, and the best that has been offered is to have webhosting added to the dialup service. The company rep. said it would add $12/month (even though the website says $11.01), which would nearly double the cost of dialup service.
Other providers (like Cincinnati Bell) provide PWP as part of their basic dialup package (like Worldnet USED to do)
- and they do so at a price equal to AT&T's no-PWP dialup plan.

I offer AT&T a last chance to prove themselves to be a superior service. (or at least equivalent)
(hint: I'd LIKE to stay with AT&T for all my ISP needs, but the promised Dialup Internet Service fails to meet my needs.)
As I said in the subject, (no PWP equates to no service).
Meaning: a service without PWP is worthless to me.
Penny(et.al.),
Your email confirms why I have not migrated.
I saved my PWP over a month ago. It's currently up and running at http://home.fuse.net/sundreams/
You may notice it's now hosted by another provider, which will become my only provider
-that is, if ATT doesn't satisfactorily resolve the issue at-hand and convince me that migration will not result in loss of features.
As I said: I am disppointed that AT&T has failed to offer a cost-effective hosting solution for dialup customers.
I have already researched AT&T webhosting, and the best that has been offered is to have webhosting added to the dialup service. The company rep. said it would add $12/month (even though the website says $11.01), which would nearly double the cost of dialup service.
Other providers (like Cincinnati Bell) provide PWP as part of their basic dialup package (like Worldnet USED to do)
- and they do so at a price equal to AT&T's no-PWP dialup plan.

I offer AT&T a last chance to prove themselves to be a superior service. (or at least equivalent)
(hint: I'd LIKE to stay with AT&T for all my ISP needs, but the promised Dialup Internet Service fails to meet my needs.)
As I said in the subject, (no PWP equates to no service).
Meaning: a service without PWP is worthless to me.

Re: Good-Bye AT&T (no PWP = no service)

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Apr 3, 2010 1:19:15 AM
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Penny,

Before I spend time trying to contact them, are you suggesting that they may be able to help me keep my current PWP url of http://home.att.net/~rdavis2 and/or do a server-side 301 redirect to my new site? As I mentioned, I have already copied my site to a new host and I only want to do a server-side 301 redirect from my old PWP site to my new site. This is so that the search engines (from whom I get most of my current traffic) become aware of the move and start directing search results to my new site. From my understanding, this 301 redirect requires a single line to be added to the server's .htaccess file.

I would be willing to continue to pay the $5 per month that I am currently paying to have this redirect done. This would also give me some time to notify sites that are linked to my site that it has moved. This would seem like a very simple option that AT&T could provide, at least for a few months.
Penny,

Before I spend time trying to contact them, are you suggesting that they may be able to help me keep my current PWP url of http://home.att.net/~rdavis2 and/or do a server-side 301 redirect to my new site? As I mentioned, I have already copied my site to a new host and I only want to do a server-side 301 redirect from my old PWP site to my new site. This is so that the search engines (from whom I get most of my current traffic) become aware of the move and start directing search results to my new site. From my understanding, this 301 redirect requires a single line to be added to the server's .htaccess file.

I would be willing to continue to pay the $5 per month that I am currently paying to have this redirect done. This would also give me some time to notify sites that are linked to my site that it has moved. This would seem like a very simple option that AT&T could provide, at least for a few months.

Re: Good-Bye AT&T (no PWP = no service)

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Apr 5, 2010 4:37:56 AM
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Hello rdavis2,

 

In order to get information about server-side 301, it is recommended that you contact the new host services (through which you have hosted your PWP).

  • If you have hosted your PWP through AT&T web hosting services, then please, contact AT&T web hosting support (866-722-9932, open 24/7).
  • Otherwise, please contact services through which you have hosted your PWP.
  • Pre web hosting sites, please contact AT&T WorldNet Customer Care at 800-400-1447.

I regret all the uncertainty you have experienced.

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
posts
in a single thread.  This will help other users find this information too!!

Hello rdavis2,

 

In order to get information about server-side 301, it is recommended that you contact the new host services (through which you have hosted your PWP).

  • If you have hosted your PWP through AT&T web hosting services, then please, contact AT&T web hosting support (866-722-9932, open 24/7).
  • Otherwise, please contact services through which you have hosted your PWP.
  • Pre web hosting sites, please contact AT&T WorldNet Customer Care at 800-400-1447.

I regret all the uncertainty you have experienced.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Good-Bye AT&T (no PWP = no service)

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Apr 6, 2010 12:52:37 AM
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Penny,

I think you misunderstand. As described in the Google help document at http://www.google.com/support/webmasters/bin/answer.py?hl=en&answer=93633 that I referenced in my prior message, server-side 301 redirects must be on the old-site's server. That would be the one that is hosting the URL of http://home.att.net/~rdavis2 . The 301 redirects cause all references to that URL to be directed to the new site. More importantly, search engines will interpret this to mean that the site has permanently moved and will start directing results to the new site. Only the server of the old site (http://home.att.net/~rdavis2) has the ability and authority to do this.

By the way, I have been an AT&T High Speed Internet (DSL) customer for several years (and continue to be). Does that allow me any additional options? As I've said, my one goal is to keep the URL http://home.att.net/~rdavis2 or to get a server-side 301 installed for long enough to notify the search engines that the site has moved. Thanks.
Penny,

I think you misunderstand. As described in the Google help document at http://www.google.com/support/webmasters/bin/answer.py?hl=en&answer=93633 that I referenced in my prior message, server-side 301 redirects must be on the old-site's server. That would be the one that is hosting the URL of http://home.att.net/~rdavis2 . The 301 redirects cause all references to that URL to be directed to the new site. More importantly, search engines will interpret this to mean that the site has permanently moved and will start directing results to the new site. Only the server of the old site (http://home.att.net/~rdavis2) has the ability and authority to do this.

By the way, I have been an AT&T High Speed Internet (DSL) customer for several years (and continue to be). Does that allow me any additional options? As I've said, my one goal is to keep the URL http://home.att.net/~rdavis2 or to get a server-side 301 installed for long enough to notify the search engines that the site has moved. Thanks.

Re: Good-Bye AT&T (no PWP = no service)

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Apr 7, 2010 2:46:37 AM
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Hello rdavis2,

 

The queries that you have about your PWP can only be answered by AT&T WorldNet Customer Care team. They will check the URL (http://home.att.net/~rdavis2 ) that you have question about and answer all the queries accordingly.

 

Hence, it is recommended that you contact AT&T WorldNet Customer Care department at 800-400-1447.

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
posts
in a single thread.  This will help other users find this information too!!

Hello rdavis2,

 

The queries that you have about your PWP can only be answered by AT&T WorldNet Customer Care team. They will check the URL (http://home.att.net/~rdavis2 ) that you have question about and answer all the queries accordingly.

 

Hence, it is recommended that you contact AT&T WorldNet Customer Care department at 800-400-1447.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Good-Bye AT&T (no PWP = no service)

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Apr 15, 2010 11:27:51 AM
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Penny, The link ftp://upload.worldnet.att.net brings this result from my browser: Safari can’t find the server. Safari can’t open the page “https://hcln0exbe01/exchweb/bin/redir.asp?URL=http://upload.att.net/” because Safari can’t find the server “hcln0exbe01”.
Penny, The link ftp://upload.worldnet.att.net brings this result from my browser: Safari can’t find the server. Safari can’t open the page “https://hcln0exbe01/exchweb/bin/redir.asp?URL=http://upload.att.net/” because Safari can’t find the server “hcln0exbe01”.

Re: Good-Bye AT&T (no PWP = no service)

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Apr 15, 2010 12:51:39 PM
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indago,

 

The link is fixed and should work now.

You can view it here as well.

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
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in a single thread.  This will help other users find this information too!!

indago,

 

The link is fixed and should work now.

You can view it here as well.

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
posts
in a single thread.  This will help other users find this information too!!

Re: Good-Bye AT&T (no PWP = no service)

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Apr 16, 2010 7:47:08 AM
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I had some PWP at http://home.att.net/~indago/. From the address, one would think that it had nothing to do with WORLDNET. Since the WORLDNET has been dissolved, my WebPages have disappeared. (There were only three) Following the "transition" instructions, I created a new PWP WebPage site at http://my.att.net/p/PWP-indago. I have the old WebPages archived in my WebBuilder application, so I attempted to upload (publish) a page to my new PWP location and a window dropped down: FAILED TO PUBLISH. I made several attempts to upload and all failed. I had no problems like this with the previous PWP at http://home.att.net/~indago/. I saw Penny's link: ftp://upload.worldnet.att.net. I was hoping that this would help in uploading my new WebPages. I made a hit on it, and got from my Browser: Safari can’t find the server. Safari can’t open the page “https://hcln0exbe01/exchweb/bin/redir.asp?URL=http://upload.att.net/” because Safari can’t find the server “hcln0exbe01”. It was said that the link was "fixed", and I made another hit on it and got my DOWNLOAD folder on my computer: nothing to do with UPLOADING. I still need some advice on UPLOADING to my new PWP WebSpace. I am hoping that someone can provide some credible answers.
I had some PWP at http://home.att.net/~indago/. From the address, one would think that it had nothing to do with WORLDNET. Since the WORLDNET has been dissolved, my WebPages have disappeared. (There were only three) Following the "transition" instructions, I created a new PWP WebPage site at http://my.att.net/p/PWP-indago. I have the old WebPages archived in my WebBuilder application, so I attempted to upload (publish) a page to my new PWP location and a window dropped down: FAILED TO PUBLISH. I made several attempts to upload and all failed. I had no problems like this with the previous PWP at http://home.att.net/~indago/. I saw Penny's link: ftp://upload.worldnet.att.net. I was hoping that this would help in uploading my new WebPages. I made a hit on it, and got from my Browser: Safari can’t find the server. Safari can’t open the page “https://hcln0exbe01/exchweb/bin/redir.asp?URL=http://upload.att.net/” because Safari can’t find the server “hcln0exbe01”. It was said that the link was "fixed", and I made another hit on it and got my DOWNLOAD folder on my computer: nothing to do with UPLOADING. I still need some advice on UPLOADING to my new PWP WebSpace. I am hoping that someone can provide some credible answers.

Re: Good-Bye AT&T (no PWP = no service)

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Apr 16, 2010 11:49:36 AM
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Instructions for uploading personal web pages to AT&T's PWP host (home.bellsouth.net) can be found here:
http://my.att.net/p/s/editorial.dll?eetype=Article&eeid=4138156&render=y&ck=

I use Core FTP LE, a free ftp program that can be downloaded from download.com.
Instructions for uploading personal web pages to AT&T's PWP host (home.bellsouth.net) can be found here:
http://my.att.net/p/s/editorial.dll?eetype=Article&eeid=4138156&render=y&ck=

I use Core FTP LE, a free ftp program that can be downloaded from download.com.

Re: Good-Bye AT&T (no PWP = no service)

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Apr 16, 2010 11:52:16 PM
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Hello indago,  

AT&T will no longer support AT&T Worldnet Service Personal Web Pages (PWP) as of April 15, 2010 or as of the day the customer moves their account; whichever comes first. Customers should save any of their Personal Web Page(s) before this date so that they may find an alternative hosting solution.  

Please, contact AT&T Yahoo! Hosting at 1-866-722-9932, they will do the needful for you accordingly.

I regret all the uncertainty you have experienced. Please feel free to reply to the post if you have any further questions.

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
posts
in a single thread.  This will help other users find this information too!!

Hello indago,  

AT&T will no longer support AT&T Worldnet Service Personal Web Pages (PWP) as of April 15, 2010 or as of the day the customer moves their account; whichever comes first. Customers should save any of their Personal Web Page(s) before this date so that they may find an alternative hosting solution.  

Please, contact AT&T Yahoo! Hosting at 1-866-722-9932, they will do the needful for you accordingly.

I regret all the uncertainty you have experienced. Please feel free to reply to the post if you have any further questions.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Good-Bye AT&T (no PWP = no service)

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Apr 17, 2010 2:06:01 AM
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Gadget: "Instructions for uploading personal web pages to AT&T's PWP host (home.bellsouth.net) can be found here: http://my.att.net/p/s/editorial.dll?eetype=Article&eeid=4138156&render=y&ck= I use Core FTP LE, a free ftp program that can be downloaded from download.com." The link to the page that you have provided is where I began with creating my PWP. It was at the link that I had posted: http://my.att.net/p/PWP-indago. After I had created the PWP, the site had a directory, and I began the process of uploading a page to this site, which failed. Now I see that the site is no longer accessible. I get the notice: Sorry, This URL is Invalid. TIPS 1) Check your spelling. Are the words in your URL spelled correctly? 2) For PWP FTP Users , this URL should be used for linking to pages http://bellsouthpwp.net/x/y/page.html where x is first letter of your userName and y is the second character of your userName I have ATT DSL, and use an ATT Email address. What is bellsouth?
Gadget: "Instructions for uploading personal web pages to AT&T's PWP host (home.bellsouth.net) can be found here: http://my.att.net/p/s/editorial.dll?eetype=Article&eeid=4138156&render=y&ck= I use Core FTP LE, a free ftp program that can be downloaded from download.com." The link to the page that you have provided is where I began with creating my PWP. It was at the link that I had posted: http://my.att.net/p/PWP-indago. After I had created the PWP, the site had a directory, and I began the process of uploading a page to this site, which failed. Now I see that the site is no longer accessible. I get the notice: Sorry, This URL is Invalid. TIPS 1) Check your spelling. Are the words in your URL spelled correctly? 2) For PWP FTP Users , this URL should be used for linking to pages http://bellsouthpwp.net/x/y/page.html where x is first letter of your userName and y is the second character of your userName I have ATT DSL, and use an ATT Email address. What is bellsouth?

Re: Good-Bye AT&T (no PWP = no service)

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Apr 17, 2010 4:08:29 AM
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indago:

It looks like your pwp site will be at: http://ftp.pwp.att.net/i/n/indago/ (since you have not uploaded your "index.html" page, all you see is an empty directory)

"home.bellsouth.net" is where AT&T PWP are hosted (one of my websites is http://ftp.pwp.att.net/p/o/ponderosa2a/, but I still ftp the pages to home.bellsouth.net)

host = home.bellsouth.net (in Core FTP LE, this is the entry for the field called "Host/IP/URL")
LoginID or username = your PWP username which is the same as your email login (for example user@bellsouth.net ).
password = your password for the email address you signed up for PWP with
Connection (in the drop-down box in Core FTP) is "FTP"

You must have signed up for an FTP website, not one created with their templates (which you did in order to have the above URL, ftp.pwp.att.net/i/n/indago).

It is definitely confusing -- it took me a while to figure it all out too!

--Gadget
indago:

It looks like your pwp site will be at: http://ftp.pwp.att.net/i/n/indago/ (since you have not uploaded your "index.html" page, all you see is an empty directory)

"home.bellsouth.net" is where AT&T PWP are hosted (one of my websites is http://ftp.pwp.att.net/p/o/ponderosa2a/, but I still ftp the pages to home.bellsouth.net)

host = home.bellsouth.net (in Core FTP LE, this is the entry for the field called "Host/IP/URL")
LoginID or username = your PWP username which is the same as your email login (for example user@bellsouth.net ).
password = your password for the email address you signed up for PWP with
Connection (in the drop-down box in Core FTP) is "FTP"

You must have signed up for an FTP website, not one created with their templates (which you did in order to have the above URL, ftp.pwp.att.net/i/n/indago).

It is definitely confusing -- it took me a while to figure it all out too!

--Gadget

Re: Good-Bye AT&T (no PWP = no service)

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Apr 17, 2010 8:59:27 AM
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Penny,
Now that my account is deleted and gone,
One question that no one at AT&:T would/could ever answer:
What is the best price I could get for Dialup Service with a PWP?

The best I could find on the AT&T website was $33.96 per month
[$22.95 for Dialup Internet and $11.01 for BASIC webhosting],
a price which has cost AT&T (my) customer loyalty.
My local Bell offers Dialup Internet with personal web page hosting for half (about $17/month).
AT&T has failed to offer anything remotely competitive. -and that is why we say Good-Bye.
Penny,
Now that my account is deleted and gone,
One question that no one at AT&:T would/could ever answer:
What is the best price I could get for Dialup Service with a PWP?

The best I could find on the AT&T website was $33.96 per month
[$22.95 for Dialup Internet and $11.01 for BASIC webhosting],
a price which has cost AT&T (my) customer loyalty.
My local Bell offers Dialup Internet with personal web page hosting for half (about $17/month).
AT&T has failed to offer anything remotely competitive. -and that is why we say Good-Bye.

Re: Good-Bye AT&T (no PWP = no service)

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Apr 17, 2010 12:02:05 PM
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Gadget: "It looks like your pwp site will be at: http://ftp.pwp.att.net/i/n/indago/ (since you have not uploaded your "index.html" page, all you see is an empty directory)" Then, do I just upload a page to that address, and what would be the internet address to view an upload?
Gadget: "It looks like your pwp site will be at: http://ftp.pwp.att.net/i/n/indago/ (since you have not uploaded your "index.html" page, all you see is an empty directory)" Then, do I just upload a page to that address, and what would be the internet address to view an upload?

Re: Good-Bye AT&T (no PWP = no service)

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Apr 17, 2010 4:17:43 PM
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You FTP your PWP pages to http://home.bellsouth.net
You should then be able to see your website by going to http://ftp.pwp.att.net/i/n/indago/

You FTP your PWP pages to http://home.bellsouth.net
You should then be able to see your website by going to http://ftp.pwp.att.net/i/n/indago/

Re: Good-Bye AT&T (no PWP = no service)

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Apr 19, 2010 4:19:19 AM
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Employee
Hello scsims42,
 
 
In order to get information about the charges to continue your PWP with AT&T web hosting services, it is recommneded that you contact AT&T Web hosting sale department at at 1-866-722-9932.

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
posts
in a single thread.  This will help other users find this information too!!

Hello scsims42,
 
 
In order to get information about the charges to continue your PWP with AT&T web hosting services, it is recommneded that you contact AT&T Web hosting sale department at at 1-866-722-9932.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Good-Bye AT&T (no PWP = no service)

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Apr 20, 2010 7:15:59 PM
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Penny,
Well, I dialed the number you gave (incidentally, it wasn't the first time I've dialed that number).
The folks there (SBC YahooWeb) said I had to talk to AT&T Webhosting (888-932-4678).
At Webhosting, when I said I wanted dialup with webhosting, they said I had to talk to AT&T Dialup Internet Services.
The rep at Dialup (in the billing dept no less) said he had no price info for hosting,
The only thing he wanted to do is talk me thru the migration.
Is it so hard to get a price BEFORE migrating? (smells of bait-and-switch to me)
Dialup then told me I would have to talk to SBC YahooWeb about hosting: 866 722-9932 (look familiar?).
Back at SBC Yahoo, they said that they get a lot people directed to them in error,
and, (guess what) they again told me I had to talk to AT&T Webhosting.
By this time the call center at Webhosting was closed for the day.

I've spent a total of over six hours on the phone with the various factions of AT&T,
and no one would and/or could give me an answer to my rather simple question:
What would my monthly bill be for AT&T Dialup Service
with a personal website like what DSL customers enjoy as part of their basic package?


Forgive me, but I'm getting sick to the teeth of the whole [bleep]ing AT&T run-around.
-and this is another part of why we say Good-Bye (i.e., why I have not migrated).

p.s. I called Webhosting again and finally got an answer:
$35.80 /month (22.95 dialup plus 12.85 webhosting)
In contrast to $19.95/month for AT&T DSL Basic (which includes PWP).
Penny,
Well, I dialed the number you gave (incidentally, it wasn't the first time I've dialed that number).
The folks there (SBC YahooWeb) said I had to talk to AT&T Webhosting (888-932-4678).
At Webhosting, when I said I wanted dialup with webhosting, they said I had to talk to AT&T Dialup Internet Services.
The rep at Dialup (in the billing dept no less) said he had no price info for hosting,
The only thing he wanted to do is talk me thru the migration.
Is it so hard to get a price BEFORE migrating? (smells of bait-and-switch to me)
Dialup then told me I would have to talk to SBC YahooWeb about hosting: 866 722-9932 (look familiar?).
Back at SBC Yahoo, they said that they get a lot people directed to them in error,
and, (guess what) they again told me I had to talk to AT&T Webhosting.
By this time the call center at Webhosting was closed for the day.

I've spent a total of over six hours on the phone with the various factions of AT&T,
and no one would and/or could give me an answer to my rather simple question:
What would my monthly bill be for AT&T Dialup Service
with a personal website like what DSL customers enjoy as part of their basic package?


Forgive me, but I'm getting sick to the teeth of the whole [bleep]ing AT&T run-around.
-and this is another part of why we say Good-Bye (i.e., why I have not migrated).

p.s. I called Webhosting again and finally got an answer:
$35.80 /month (22.95 dialup plus 12.85 webhosting)
In contrast to $19.95/month for AT&T DSL Basic (which includes PWP).

Re: Good-Bye AT&T (no PWP = no service)

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Apr 21, 2010 10:33:45 AM
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Employee
Hello scsims42,
 
We are sorry that you had to go through this unpleasant experience and we appreciate the admirable restraint you exercised in your message. My sincere apologies for the time you have spent dealing with this issue.
 
We appreciate your feedback; it is valuable to us in improving our performance.
 
AT&T Yahoo! considers Member feedback important and we have established a web-page exclusively designed to receive your valuable feedback. Please submit your feedback to: http://support.att.com/emailus
 
I regret all the uncertainty you have experienced.  Please, bear with us.

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
posts
in a single thread.  This will help other users find this information too!!

Hello scsims42,
 
We are sorry that you had to go through this unpleasant experience and we appreciate the admirable restraint you exercised in your message. My sincere apologies for the time you have spent dealing with this issue.
 
We appreciate your feedback; it is valuable to us in improving our performance.
 
AT&T Yahoo! considers Member feedback important and we have established a web-page exclusively designed to receive your valuable feedback. Please submit your feedback to: http://support.att.com/emailus
 
I regret all the uncertainty you have experienced.  Please, bear with us.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Good-Bye AT&T (no PWP = no service)

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May 9, 2010 7:26:04 AM
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Teacher

My suggestion to everyone is to file a complaint with your state AG's Dept of Consumer Affairs office and file a complaint.  It is clearly evident that getting answers from ATT and is a complete waste of time in addition to the bait and switch shenanigans.  My detailed complaint is on the way to the State of CT.

My suggestion to everyone is to file a complaint with your state AG's Dept of Consumer Affairs office and file a complaint.  It is clearly evident that getting answers from ATT and is a complete waste of time in addition to the bait and switch shenanigans.  My detailed complaint is on the way to the State of CT.

Re: Good-Bye AT&T (no PWP = no service)

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