Forgot the secret answer to the secret question.

Contributor

Forgot the secret answer to the secret question.

Can someone help. I have been trying to change my password on my email acct and I forgot the answer to the secret question so the system will not allow me to change password without answering the secret question. How do I get around this so I can change my password?

1,161 Views
Message 1 of 2
Highlighted
Expert

Re: Forgot the secret answer to the secret question.

Customer Care should be able to do a reset for you over the phone.

or

Try contacting Alex, one of the AT&T Community Managers for further assistance.

Tags (1)
Message 2 of 2
You must type a description before you click preview or reply.
Share this topic
Announcements

Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!

Service acting up? Click here to troubleshoot now!

Do you have questions about Internet and Email Security? Have them answered on Wednesday, April 26th at our Knowledge Sharing Session: Hack Attack!

Additional Support