Helpful Links

Excessive Uncorrected Blocks?


Excessive Uncorrected Blocks?

ATM Cell Header Errors: 9482 9479 0 2:25:59 ATM Loss of Cell Delineation: 7205 7204 0 2:25:59 DSL Link Retrains: 47 33 0 0:31:18 DSL Training Errors: 6 4 0 1:04:03 DSL Training Timeouts: 0 0 0 0:00:00 DSL Loss of Framing Failures: 19 19 0 2:58:13 DSL Loss of Signal Failures: 19 19 0 2:58:13 DSL Loss of Power Failures: 0 0 0 0:00:00 DSL Loss of Margin Failures: 39 39 0 2:58:13 DSL Cumulative Errored Seconds: 317 314 0 2:25:59 DSL Severely Errored Seconds: 167 167 0 2:58:13 DSL Corrected Blocks: 0 0 0 0:00:00 DSL Uncorrected Blocks: 9779 9774 0 2:25:59 ISP Connection Establishment: 3 3 3 113:08:14 Am I to deduce that 10,000 uncorrected blocks and cell header errors for a 24 hour period is horribly bad? I ask this because my connection drops out constantly but the modem isn't actually disconnecting.. I am just losing service for a minute, or lagging out incredibly bad.
Message 1 of 2

Re: Excessive Uncorrected Blocks?

Hello SpaZzn!  I am one of the Community Specialists and would love to help you!  Can you please send me a private message so we can get this looked at further?  Thanks so much!

Rethink Possible

For account specific help, please send a private message to ATTCustomerCare

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
Share this topic

Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!

Service acting up? Click here to troubleshoot now!

For DSL related issues, we are here to chat!

Additional Support