Helpful Links

DSL Internet Speed Hasn't Change After "Upgrade"

Contributor

DSL Internet Speed Hasn't Change After "Upgrade"

Our internet was upgraded from $20.00 to a $25.00 internet.

After Installing everything, I noticed that our internet speed is the same as before. A download speed of 0.65Mbps and upload speed of 0.32Mbps.

 

The customer support told me that I'd have to wait for 3 days for our new internet speed to take in effect. Well, it's been almost a week (6th day) and nothing has change.

750 Views
Message 1 of 2
Contributor

Re: DSL Internet Speed Hasn't Change After "Upgrade"

reboot the modem, that is what I had to do

Message 2 of 2
Share this topic
Announcements

Let us help you Give the Gift of AT&T Entertainment this holiday season!

Service acting up? Click here to troubleshoot now!

For DSL related issues, we are here to chat!

Additional Support