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I want to commend Ann {Personal content removed for safety} for her service and assistance on and above the call of duty. Ms. has stayed on our problem for the last two days making numerous calls and getting back to us to keep us updated on the progress. No, the problem is not resolved yet, but I am sure that with her help it will. Ms.  makes an excellent good will ambassador for AT&T and has the ability to defuse an angry situation and cut through layers of confusion. Please make sure that you acknowledge her dedication. Thank you.

Elena {Personal content removed for your safety}

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Community Manager

Re: Commendation

Hi Elena,
Welcome to the Community and thank you for posting. I will gladly share your feedback about Ann. If we can help further, please post again or shoot me a Private Message (blue envelope, top-right).

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