Helpful Links

Change Primary Email Account


Change Primary Email Account

I recenlty changed email addresses and want to use my new email address as my primary account address and want to permanently delete the old one.  I never use the old one and don't want to have another account to manage.


How can I do that???

Message 1 of 3
Community Manager

Re: Change Primary Email Account

Hi dmacleod24,

Welcome to the Community and thank you for posting.  The following solution should help.. (may need to specify HSI DSL as service type to view solution)


If I can help further, please shoot me a Private Message (blue envelope, top-right).




Did a post have a solution that worked for you? Help others find solutions faster by marking posts that helped you as an "Accepted Solution".
Message 2 of 3

Re: Change Primary Email Account

Once you get to the link you suggested, there are NO instructions for deleting a primary account

Message 3 of 3
You must type a description before you click preview or reply.
Share this topic

Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!

Service acting up? Click here to troubleshoot now!

For DSL related issues, we are here to chat!

Additional Support