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Posted May 28, 2012
11:55:08 AM
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Can't sign into email

When I enter my user name and password and click the Sign In Button to get into my email account nothing happens on my pc. Can get into the account from laptop or from my pc at work, just does nothing when trying from my pc...Any ideas?  

When I enter my user name and password and click the Sign In Button to get into my email account nothing happens on my pc. Can get into the account from laptop or from my pc at work, just does nothing when trying from my pc...Any ideas?  

Can't sign into email

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May 30, 2012 8:08:51 AM
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donelrod wrote:

When I enter my user name and password and click the Sign In Button to get into my email account nothing happens on my pc. Can get into the account from laptop or from my pc at work, just does nothing when trying from my pc...Any ideas?  


Welcome donelrod.  Sorry to hear about he email trouble.  Just to make sure, you're using web mail to access your AT&T email from your PC but when you try to login with your credentials, nothing happens?  If so, what happens when you try using a different browser from the same PC?  If you can login from other computers, sounds like something on your PC is preventing access to the site.  Members may have other suggestions.

 

Regards,

Alex

CM

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Rethink Possible
Private Message (ATTCustomerCare for account specific help)

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Keep in mind; I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

donelrod wrote:

When I enter my user name and password and click the Sign In Button to get into my email account nothing happens on my pc. Can get into the account from laptop or from my pc at work, just does nothing when trying from my pc...Any ideas?  


Welcome donelrod.  Sorry to hear about he email trouble.  Just to make sure, you're using web mail to access your AT&T email from your PC but when you try to login with your credentials, nothing happens?  If so, what happens when you try using a different browser from the same PC?  If you can login from other computers, sounds like something on your PC is preventing access to the site.  Members may have other suggestions.

 

Regards,

Alex

CM

--------------
Rethink Possible
Private Message (ATTCustomerCare for account specific help)

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Keep in mind; I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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