09-22-2009 9:11 AM
For 2 days I have been trying to access my e-mail at work and this is the message that I get. We've encountered a problem... Sorry, we're temporarily unable to access your page. Please refresh this page to try again. If you report this error please include the following: Host Name: p384.my.re1.yahoo.com Yahoo! ID: email@example.com Error Type: (UDB:1) Date/Time: Tue, 22 Sep 09 09:05:45 -0700
09-22-2009 10:51 AM
Make sure there is only one browser open to access your mail page. Try these websites ................. att.yahoo.com or mail.yahoo.com
09-22-2009 10:52 AM
09-22-2009 3:14 PM
UDB errors are actually errors from Yahoo, and not AT&T (since Yahoo hosts the email farms) Sometimes these can be corrected without you doing anything... Though if this is really persistent, you may contact the Technical Support (just like in my case) and they will submit your issue to Yahoo. Just be sure to contact the BellSouth Tech and not the SBC ones. By the way, does it give you a particular error number, like Error Code 1, 2, 3, etc?
If you report this error please include the following: Host Name: p384.my.re1.yahoo.com Yahoo! ID: firstname.lastname@example.org Error Type: (UDB:1) Date/Time: Tue, 22 Sep 09 09:05:45 -0700
09-25-2009 10:47 AM
09-28-2009 9:02 PM
ATT just changed over servers. Now forcing old Bell South users to change E-Mail account settings, I.E.
Incomming and Outgoing server info as well as ports.
This has caused me (a 5+ year DSL customer) to connsider cancelling. Why??
I use D-Link software that uses standard ports of 110 and 25 respectively and the new settings broke my
extensive networks with 4 recording video camera. Their support played dumb and tried to maKE LOTS
of changes on my systems before admitting the above YAHOO / ATT E-Mail issues.
Well I'm just about to start singing the COMCAST song. I hope ATT monitors this and reads between the lines!!!
These changes were made with no regard to customers. No E-Mail warnings.... NOTHING> and........ then they gave me a phone number for connection support which when I called
told me to have a credit card ready.
I used to be a satified customer but NO longer.
09-29-2009 6:13 AM
GamecockCPA and ltu1971, try deleting cookies in your browser (if you don't want to delete all of them, just delete any Yahoo! related cookies) and then try signing into your AT&T mail at http://att.yahoo.com/mail. If you still get those UDB errors, call into tech support. They should eventually escalate a ticket over to Yahoo! for you.
manf442, Just so you know, you'll still need to change your smtp port with Comcast. They use 587 for smtp.
Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!
Service acting up? Click here to troubleshoot now!