11-18-2009 4:04 PM
11-19-2009 5:54 AM
complicated... when your AT&T email got temporarily suspended, and you clicked on the TRANSFER button to create a free Yahoo! ID, this process permanently renamed your previously suspended ID to the new free Yahoo! ID. The process cannot be reversed. i wish you had not clicked on the TRANSFER option to create the Yahoo ID and just waited for your account to get reactivated.
unfortunately, you cannot remerge these two IDs anymore. what you can do is manually send/forward all important emails from the free Yahoo! ID to the AT&T ID, and then just arrange the emails into folders again. it's a tedious work, but it's the only possible way to get your emails back on the AT&T mailbox (all emails will show your Yahoo! ID as the sender instead of the original ones). while for the contacts/address book, you can export them from the Yahoo! ID and import them to the AT&T email ID. that's what I suggest.
11-19-2009 6:07 AM
i'll be more than happy to give you the steps in exporting and importing your contacts to the AT&T email ID in case you decide to do so.
11-19-2009 8:42 AM
11-19-2009 9:29 AM
you're welcome! hopefully, you get your complete address book back. I believe that Trueswitch supports the free Yahoo! to AT&T Yahoo! transfer.
"TrueSwitch currently supports switching between most major Internet Service Providers (ISPs) including:
for more info: Does TrueSwitch support my Internet Service Provider? --> http://www.trueswitch.com/help_support.htm
you could also get in touch first with their techsupport before you pay for the product (to make sure that everything goes smoothly). Help Center --> http://www.trueswitch.com/help.htm
hope everything turns out well!