ATT messed up the promotion and charged me early termination fee.

Contributor

ATT messed up the promotion and charged me early termination fee.

I ordered an high-speed internet service with $14.95 and without early termination fee. Also I confirmed this by online chatting because I did not find any word about early termination fee.

 

Now I am charged with this early termination fee. I tried to call to correct it but I was told that they could not do anything. ATT system is really a messed up one. The worse thing is they know they are wrong, but they will not corret it.

606 Views
Message 1 of 2
Highlighted
Expert

Re: ATT messed up the promotion and charged me early termination fee.

Try contacting Alex, one of the AT&T Community Managers for further assistance.


baneyx wrote:

I ordered an high-speed internet service with $14.95 and without early termination fee. Also I confirmed this by online chatting because I did not find any word about early termination fee.

 

Now I am charged with this early termination fee. I tried to call to correct it but I was told that they could not do anything. ATT system is really a messed up one. The worse thing is they know they are wrong, but they will not corret it.


 

Tags (1)
Message 2 of 2
You must type a description before you click preview or reply.
Share this topic
Announcements

Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!

Service acting up? Click here to troubleshoot now!

Additional Support