ATT messed up the promotion and charged me early termination fee.

Contributor

ATT messed up the promotion and charged me early termination fee.

I ordered an high-speed internet service with $14.95 and without early termination fee. Also I confirmed this by online chatting because I did not find any word about early termination fee.

 

Now I am charged with this early termination fee. I tried to call to correct it but I was told that they could not do anything. ATT system is really a messed up one. The worse thing is they know they are wrong, but they will not corret it.

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Expert

Re: ATT messed up the promotion and charged me early termination fee.

Try contacting Alex, one of the AT&T Community Managers for further assistance.


baneyx wrote:

I ordered an high-speed internet service with $14.95 and without early termination fee. Also I confirmed this by online chatting because I did not find any word about early termination fee.

 

Now I am charged with this early termination fee. I tried to call to correct it but I was told that they could not do anything. ATT system is really a messed up one. The worse thing is they know they are wrong, but they will not corret it.


 

Message 2 of 2 (554 Views)