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AT&T sent me cheap dsl modem.

AT&T sent me cheap dsl modem.

I order ATT internet package with modem.  Before placing order, i was told by ATT agent that they will send me a 2WIRE modem ($62.05 + $12.95 S/H) but they sent me a cheap Westel modem 6100 instead.  I know i will get a rebate for the modem price later but it is a waste of meny (tax, S/H, waiing for rebate) because it doesn't meet my need so i am not going to use it.   I tried to call the order desk but unable to get to them yet.

Hope someone here has good advice for me to handle this problem.  Thanks in advance.


I still have a not too old 2WIRE modem with built-in wireless gateway.

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Re: AT&T sent me cheap dsl modem.

Please contact the order department at 1-877-722-3755 between 8am to 6pm Monday through Friday. They will be able to help you with this issue.

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