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Posted Mar 8, 2011
10:35:21 AM
AT&T email issue with Outlook

Hello all,

 

So I have not had any issues with outlook, or so i thought. I recently went into my AT&T email through the the web page, and noticed I had emails in there that were not IN my outlook email. This concerns me, because some of them were important emails. I dont have duplicate emails in Outlook and the ATT Web page, the emails only go to 1 or the other, and it appears to be random. 

 

Here are my settings:

 

inc: pop.att.yahoo.com 995

out: smtp.att.yahoo.com 465

 

 

Hello all,

 

So I have not had any issues with outlook, or so i thought. I recently went into my AT&T email through the the web page, and noticed I had emails in there that were not IN my outlook email. This concerns me, because some of them were important emails. I dont have duplicate emails in Outlook and the ATT Web page, the emails only go to 1 or the other, and it appears to be random. 

 

Here are my settings:

 

inc: pop.att.yahoo.com 995

out: smtp.att.yahoo.com 465

 

 

AT&T email issue with Outlook

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Mar 12, 2011 10:44:14 AM
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Hi - I am having the same problem - emails are sent from ATT.net - which I do not use - have changed everything to AOL -  don't think I cancel AT&T as I have u-verse and internet with them - have emailed them and no response!!!  Good luckSmiley Indifferent

Hi - I am having the same problem - emails are sent from ATT.net - which I do not use - have changed everything to AOL -  don't think I cancel AT&T as I have u-verse and internet with them - have emailed them and no response!!!  Good luckSmiley Indifferent

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Mar 12, 2011 5:05:10 PM
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Using Microsoft Outlook with att.net service.  Can receive, but unable to Reply or Send to anyone using Microsoft Outlook with tds.net service.  The e-mail goes to their web mail into their spam box.  Several of us are having this problem.  Any solution?

Using Microsoft Outlook with att.net service.  Can receive, but unable to Reply or Send to anyone using Microsoft Outlook with tds.net service.  The e-mail goes to their web mail into their spam box.  Several of us are having this problem.  Any solution?

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Mar 12, 2011 10:49:35 PM
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Employee
Edited by ATTMarianaCM on Sep 12, 2013 at 11:03:50 AM
 
We apologize for the inconvenience caused due to the issue and would be glad to assist you.
 
 
If you are unable to send mails using Microsoft Outlook, the issue could be with the settings. You can verify the settings from the web link given below
 
 
 
For further assistance, please feel free to contact e-Chat support from the web link provided below
 

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
posts
in a single thread.  This will help other users find this information too!!

 
We apologize for the inconvenience caused due to the issue and would be glad to assist you.
 
 
If you are unable to send mails using Microsoft Outlook, the issue could be with the settings. You can verify the settings from the web link given below
 
 
 
For further assistance, please feel free to contact e-Chat support from the web link provided below
 
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Mar 13, 2011 9:57:31 AM
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Scholar

Sorry - I posted under the wrong heading - I use aol for email - and yet when I go to certain sites - say for a 1st time - and want to contact - goes to att.net email - have not used -

Thanks for any help

Sorry - I posted under the wrong heading - I use aol for email - and yet when I go to certain sites - say for a 1st time - and want to contact - goes to att.net email - have not used -

Thanks for any help

Re: AT&T email issue with ATT.Net email

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Mar 25, 2011 3:34:20 PM
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I had been running fine under old settings for bellsouth.net, but today when updating modem an AT&T program popped up and proceeded to walk me through some steps that were to improve performance.  They made it impossible for me to receive or send e-mail via outlook.  I then reset back to mail.bellsouth.net and the old SSL settings...no joy there either. Now, none of my settings work...the server will not recognize my user name address or password.  Tech support blames it on Outlook...unlikely.  I can communicate via webmail, period.

Am now trying pop.att.yahoo and smtp.att.yahoo and SSL 995 and 465 respectively.

Dead in the water...

I had been running fine under old settings for bellsouth.net, but today when updating modem an AT&T program popped up and proceeded to walk me through some steps that were to improve performance.  They made it impossible for me to receive or send e-mail via outlook.  I then reset back to mail.bellsouth.net and the old SSL settings...no joy there either. Now, none of my settings work...the server will not recognize my user name address or password.  Tech support blames it on Outlook...unlikely.  I can communicate via webmail, period.

Am now trying pop.att.yahoo and smtp.att.yahoo and SSL 995 and 465 respectively.

Dead in the water...

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Oct 5, 2011 5:10:35 PM
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Any luck with the settings on Outlook2011?  I'm running a mac

Any luck with the settings on Outlook2011?  I'm running a mac

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Oct 8, 2011 4:32:05 PM
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I could not set up ATT email in Outlook 2010 so I looked in both the att.yahoo help and the att.net help. Different settings!  I tried the  outgoing: smtp.att.yahoo.com 465 and incoming of  pop.att.yahoo.com 995. Test email failed.

 

I followed the procedure to the T on the ATT website: outgoing of:  outbound,att,net, 995 port and incoming of inbound.att.net with the 465 and another failure. I called ATT support and was told after these failed that I could call ATT Connectech and pay for help.  I did not go that route.  

 

Anybody have any other solutions?  BTW, My free GMAIL account sinked without a problem. 

 

 

I could not set up ATT email in Outlook 2010 so I looked in both the att.yahoo help and the att.net help. Different settings!  I tried the  outgoing: smtp.att.yahoo.com 465 and incoming of  pop.att.yahoo.com 995. Test email failed.

 

I followed the procedure to the T on the ATT website: outgoing of:  outbound,att,net, 995 port and incoming of inbound.att.net with the 465 and another failure. I called ATT support and was told after these failed that I could call ATT Connectech and pay for help.  I did not go that route.  

 

Anybody have any other solutions?  BTW, My free GMAIL account sinked without a problem. 

 

 

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Oct 8, 2011 4:33:12 PM
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BTW, my computer is running Windows 7.
BTW, my computer is running Windows 7.

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Oct 16, 2011 1:02:18 AM
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Good luck everyone.

 

I had been having same issue with Outlook and Outlook express, windows live mail.

I have 2 of my own domain and 4 different email addresses in my home office.

I tested with 4 different PCs with 6 different email address (include @att.net) with 4 different domains.

still not solved yet.

one of account (not all of them) won't send mail all of the sudden then fixed by itself in few hours.

sometimes all of them stop. then fixed by itself one by one.

 

It has been any problem for weeks and months.

one day, sent email with no problem as usual, then try to send next but won't go all of sudden.

Thought server was down.

but I could send mail with my other account and yahoo web.

and my wife could send me test mail to me. (POP had never have problem)

 

I double check settings 10 times which I didn't touch before it stop sending.

it was no problem in few minutes ago then won't go all of sudden.

leave mail in outbox for few hours, watching TV, then back to PC, it was gone (sent).

everyone think server was down right ?

But my wife can send email from same house.

I can send with different email account (still same SMTP) from same outlook.

I didn't touch any setting before it stops.

Then it fixed by itself in few hours.

 

it happened three times in 6 month.

sometimes it happened middle of email conversation with my business partner.

I have to use iphone text or switch email account or use web mail to continue.

checked smtp settings 100 times and nothing was wrong with it.

 

I called and talked with ATT Tech support for hours.

They transfered me to paid tech support, I decided to pay.

but all he said was check my outlook setting which I did 100 times.

Finally he (paid support !)  say, "Maybe your outlook server is down".

Outlook server ?! they don't know what they are talking about! and they charge money for that answer.

Outlook is mailer, it has no server built in. SMTP server is yahoo server and it is not down.

 

it down all of the sudden and fixed by itself.

and at same time, my wife can send email with no problem.

(same SMTP, same domain, same router)

My business partoners wont' wait for few hours.

 

I was thinking to switch to Timewarner because of this.

but I'm using Uverse TV, Landline phone, Internet and ATT wireless, too much hassle to change them all.

 

Now I'm thinking to build my own mail server in my home office because uverse IP always static.

All I need is SMTP.

I can't depend on instability of ATT (yahoo)'s SMTP.

and Tech support has no clue even paid tech support.

user have to build his own SMTP server because nobody knows how to fix problem.

sad....

 

 

 

 

 

 

 

Good luck everyone.

 

I had been having same issue with Outlook and Outlook express, windows live mail.

I have 2 of my own domain and 4 different email addresses in my home office.

I tested with 4 different PCs with 6 different email address (include @att.net) with 4 different domains.

still not solved yet.

one of account (not all of them) won't send mail all of the sudden then fixed by itself in few hours.

sometimes all of them stop. then fixed by itself one by one.

 

It has been any problem for weeks and months.

one day, sent email with no problem as usual, then try to send next but won't go all of sudden.

Thought server was down.

but I could send mail with my other account and yahoo web.

and my wife could send me test mail to me. (POP had never have problem)

 

I double check settings 10 times which I didn't touch before it stop sending.

it was no problem in few minutes ago then won't go all of sudden.

leave mail in outbox for few hours, watching TV, then back to PC, it was gone (sent).

everyone think server was down right ?

But my wife can send email from same house.

I can send with different email account (still same SMTP) from same outlook.

I didn't touch any setting before it stops.

Then it fixed by itself in few hours.

 

it happened three times in 6 month.

sometimes it happened middle of email conversation with my business partner.

I have to use iphone text or switch email account or use web mail to continue.

checked smtp settings 100 times and nothing was wrong with it.

 

I called and talked with ATT Tech support for hours.

They transfered me to paid tech support, I decided to pay.

but all he said was check my outlook setting which I did 100 times.

Finally he (paid support !)  say, "Maybe your outlook server is down".

Outlook server ?! they don't know what they are talking about! and they charge money for that answer.

Outlook is mailer, it has no server built in. SMTP server is yahoo server and it is not down.

 

it down all of the sudden and fixed by itself.

and at same time, my wife can send email with no problem.

(same SMTP, same domain, same router)

My business partoners wont' wait for few hours.

 

I was thinking to switch to Timewarner because of this.

but I'm using Uverse TV, Landline phone, Internet and ATT wireless, too much hassle to change them all.

 

Now I'm thinking to build my own mail server in my home office because uverse IP always static.

All I need is SMTP.

I can't depend on instability of ATT (yahoo)'s SMTP.

and Tech support has no clue even paid tech support.

user have to build his own SMTP server because nobody knows how to fix problem.

sad....

 

 

 

 

 

 

 

Re: AT&T email issue with Outlook

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Oct 16, 2011 1:16:27 AM
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to BK 51

 

if you can't send and receive both, it is not same as my and many other's  "Can receive but can't send".

(well, my POP is not yahoo server anyway)

 

You know you have to go yahoo mail web site to make sub account right ?

try (read) this link below

 

http://forums.att.com/t5/Email/Outlook-2007-and-at-amp-t-email/m-p/2905229/message-uid/2905229#U2905...

to BK 51

 

if you can't send and receive both, it is not same as my and many other's  "Can receive but can't send".

(well, my POP is not yahoo server anyway)

 

You know you have to go yahoo mail web site to make sub account right ?

try (read) this link below

 

http://forums.att.com/t5/Email/Outlook-2007-and-at-amp-t-email/m-p/2905229/message-uid/2905229#U2905229

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