Top FAQs
Quick answers to all your product & feature questions
Answers to your most frequently asked questions on our top products and features!
Do you need to know the very latest and greatest information on our top trending topics? These Top FAQ Pages were made for you with the latest news, best solutions, helpful videos and the top tips you need to get the most out of your AT&T products and services.
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The Latest FAQs
Give the Gift of AT&T Wireless!
Let AT&T help you activate, set up and use your wireless gifts!
Give the Gift of AT&T Entertainment!
Let AT&T help you set up and use your TV & Internet gifts!
Stay secure with OAuth & Secure Mail Keys
Were you asked to update your settings and apps? Learn how we’re enhancing the security of AT&T Mail.
New iPhones
All about the iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, Apple Watch Series 5 & iPad 10.2-inch.
All FAQ Pages
AT&T Internet
- All About CyberSecurity
- All About Your AT&T Internet Account!
- Email Troubleshooting
- Maximize Your AT&T Network Internet Speed
- Stay secure with OAuth & Secure Mail Keys
- Troubleshoot My Apps
- Troubleshoot My Device
- Visit the AT&T Internet Forum
AT&T Phone
AT&T TV
Clubhouse
Foro AT&T Mx
DIRECTV
- All About the Genie 2
- All About Your AT&T DIRECTV Account!
- All About Your DIRECTV DVR and Receiver
- DIRECTV Outages & Errors
- DIRECTV Remotes
- DIRECTV Premium Entertainment
- Manage your DIRECTV Account in myAT&T
- Track Your Order
- Watching the NFL
- Visit the DIRECTV Forum
U-verse TV
- All About Your AT&T U-verse Account!
- Troubleshoot My U-verse
- U-verse TV Errors & Problems
- Visit the U-verse TV Forum
Wireless
- All About AT&T PREPAID
- All About AT&T WatchTV
- All About the New iPad
- All About Paperless Billing
- All About Your AT&T Account
- All About Your AT&T Bill
- Apple Devices from AT&T
- Data Usage & Overages
- Give the Gift of AT&T Wireless!
- International Options
- iPhone 8, 8 Plus & iPhone X Support
- iPhone 11, iPhone 11 Pro & iPhone 11 Pro Max Support
- iPhone XS, iPhone XS Max, iPhone XR, & Apple Watch Series 4 Support
- New Phone & Device Support
- Protect Yourself From Unwanted Calls
- Stay Connected with AT&T Voicemail
- Talk, Text & Data Plans
- Text Messages
- Upgrade & Activate Online
- Welcome to AT&T!
- Welcome to the AT&T Community!
- Visit the Wireless Forum