Welcome to the AT&T experience!
We appreciate your business and welcome you to the community forums! We know you are here to find answers to your questions, and we would like to make your experience as seamless as possible.
We can help with anything you might need to begin enjoying all AT&T has to offer!
Let's get you started with AT&T!
You can easily access your account with the myAT&T App.
Just sign in to the myAT&T App to:
• View your user information
• View your contract info
• Maintain your secret question
If you are running into snags when signing into the myAT&T App, we've got some tips to help you out.
We have a number of convenient ways to pay your AT&T bill.
Learn how you can make payments online, over the phone, in person, by mail, and without signing in.
You can also pay your bill from the myAT&T App by:
1. Signing into the myAT&T App.
2. Select your bill, under MY WIRELESS PAYMENTS, MY TV PAYMENTS or MY INTERNET PAYMENTS.
3. Enter the amount, date, and payment method.
4. Follow the steps for your payment method.
Tip: You can save time when you sign up with hassle-free paperless billing or AutoPay.
Knowing how much data you're using will help keep your monthly bills predictable.
Here are some activities that tend to use a lot of data:
• High-definition video streaming
• Video conferencing, like FaceTime® and Skype®
• Standard-definition video streaming
• Online interactive gaming
• Music streaming
• Downloading & viewing movies
• Downloading & viewing large data files
Learn more about using Wi-Fi, Screen Saver, how to suspend or block all usage for specific devices and other tips for managing wireless usage.
You can find everything you need to know about your order or return on our Order Status Page.
If you initiated your trade-in from a store or through an AT&T representative, visit our Trade-in Status Page to track the status of your trade or reprint your shipping label.
If you need any help, here are some helpful hints to ensure a smooth process.
We've compiled the very latest help, discussions, videos & more about signing into your email, resetting your email password, how to create a secure mail key and more.
Let us help protect you from unwanted calls and text messages.
Fraudsters can try to take advantage of you by phone, email, text or social media. The information on this page should help you better protect yourself and answer your questions about fraud and cybersecurity.
AT&T Smart Home Manager is an easy way to personalize and manage your home network info from your device.
If you have AT&T Internet with one of these Wi-Fi gateways, this app is free:
• Arris NVG599
• BGW210
• BGW320
• Motorola NVG589
• Pace 5031NV
• Pace 5168
• Pace 5268AC
• 2Wire 3600HGV
• 2Wire 3800HGV-B
• 2Wire 3801HGV
Note: AT&T Smart Home Manager is limited to home Wi-Fi networks. Features vary by gateway model.
Learn how to manage your home Wi-Fi network, connect devices to your network, and more.
U-verse TV offers several packages for you to choose from. This quick feature comparison of each TV package will help you watch all of your favorite movies, sporting events, premier channels and on-demand entertainment.
You can also access your guide in several ways and even print the channel lineup.
Once you're ready to upgrade your U-verse TV package, you can do so from your Account Manager on-screen tool on Ch. 9910.
With Account Manager, you can upgrade your TV package and add premium movie channels like HBO and other programming. Your AT&T account must be current and in good standing to use Account Manager.
Account Manager, simply visit Ch. 9910 or use your U-verse TV remote control and follow these steps.
In addition to upgrading your TV package and adding premium movie channels, Account Manager will also help you:
• View your account summary and current package subscriptions.
• Compare core TV packages (U450, U300, U200, U-family, and U-basic).
• Add HD Technology fee and/or HD Premium Tier packages.
• Add International Programming packages, movie packages, etc.
• View channel lineups.
• View Internet, Phone, and Equipment overviews and ordering information.
Learn more about how to use Account Manager on-screen tool.
Note: Most change orders are processed immediately, but there may be a slight delay while your order is processed.
You can manage your wireless, internet, phone, and U-verse® TV accounts from your tablet or smartphone with the myAT&T App!
The AT&T Community Forums is a 24/7 online resource where anyone can Ask Questions, Seek Solutions, and share Open & Honest Conversations about AT&T products and services with a lively community.
If you need help, Ask a question and one of our 1.4 million members will typically respond within 1 hour. You can interact with other users, AT&T Help or one of our ACE users.
Our ACE users are our most passionate, knowledgeable and valued contributors. They have been awarded the Award for Community Excellence (ACE) for regularly helping fellow users with outstanding answers, practical advice and timely tips.
Learn more about the Award For Community Excellence and our ACEs!
Are you looking for AT&T Customer Support? The official AT&T Support Center is here to help, with personalize assistance for AT&T Wireless, AT&T Prepaid, AT&T Internet, U-verse TV, and much more,
Find out how to fix common issues or contact us at the AT&T Support Center!
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