Are you ready to upgrade or activate your device?
It used to be a hassle to upgrade or activate your phone, but AT&T has made it easy as 1,2 3, with our AT&T Upgrade online process. Regardless of whether you are upgrading or activating an iPhone or Android phone, this page will point you in the right direction!
Whether you’re upgrading a device with AT&T Next or other AT&T Upgrade plan or activating a new one, we can we’ll walk you through unlocking your device, replacing your SIM card, using the AT&T Mobile Transfer app, and anything else you may need to get up and running!
NEW!: The brand new TechBuzz by AT&T blog can also help you prepare to upgrade your phone!
Featured Upgrades & Activations Content
Activate A New Device
Learn how to activate your phone or SIM card online if you purchased it with a new wireless or AT&T PREPAID (formerly GoPhone) account, an upgrade, or added a new line.
AT&T Phone Upgrade
What Customers Are Saying:
“Online Ordering…I was able to make all of the upgrade selections easily, including accessories and all were shipped directly to me. No fuss. No hassle. It was great.” - lfarber
AT&T Next UpSM
An AT&T Installment Plan with Next Up means $0 down, low monthly payments, and a new smartphone after you’ve paid 50%!
Tax due at sale. Req's well-qual. credit, purch. of elig. smartphone on installment, elig. svc and extra $5/mo. upgrade feature (not applied to device price). If svc is canceled, device balance is due. Upgrade req's qual. trade in. Activation ($30), other fees, charges, limits & restr's apply. See details.
Additional Upgrades & Activations Support
Order Status
Are you wondering where your new phone or device is?
You can search your order status online with your order information or log into your account to see full details.
AT&T Return Policy
When you purchase equipment and services directly from AT&T you get a no-hassle policy if you need to exchange for another device.