Do you need help understanding and paying your bill?
The information on this page will help you pay your bill, transfer billing responsibility, set up payment arrangements, sign up for AT&T Paperless Billing, AutoPay and more.
Are you looking for help with your bill?
Bill changes can happen for several reasons, including plan updates, new devices, promo expirations, credits, and more.
We have put together a helpful online resource to Help Understand Your AT&T Bill. This site will offer you everything you need to learn about your charges, payment options, taxes, fees, charges and more!
We have a number of convenient ways to pay your AT&T bill.
Learn how you can make payments online, over the phone, in person, by mail, and without signing in.
You can also pay your bill from the myAT&T App by:
1. Signing into the myAT&T App.
2. Select your bill, under MY WIRELESS PAYMENTS, MY TV PAYMENTS or MY INTERNET PAYMENTS.
3. Enter the amount, date, and payment method.
4. Follow the steps for your payment method.
Tip: You can save time when you sign up with hassle-free paperless billing or AutoPay.
Learn how to schedule a payment arrangement to avoid service interruptions.
A Transfer of Billing Responsibility changes the account ownership from one person to another. With the transfer, the new owner assumes responsibility for the account, monthly bills, and contract.
To be eligible to Transfer Billing Responsibility to another account:
• Your account must be active for 60+ days.
• Your account status must be current with no past-due balance.
Note: You're still responsible for any account charges until the transfer is completed.
• If you have combined billing, you need to separate your services, such as AT&T Internet, Phone, U-verse TV, DIRECTV, and wireless, before transferring all or part of the account to a new owner.
• The accounts can be re-combined by calling us after 2 full billing periods.
• Make sure this account is not an AT&T PREPAID or company account.
Now, let's get started!
We’re happy to look into it: get help with payment concerns.
Have you seen a difference in your bill amount? Here are common reasons why the amount you owe may change.
Find out how moving is easy with AT&T!
Do you have questions about the unlimited plans that AT&T has to offer you? We have helpful information for you to use when deciding between AT&T Unlimited Elite, Unlimited Extra, and Unlimited Starter plans.
You’ll also learn more about 5G, reprioritization, personal hotspots, tethering and all the ways that AT&T is giving you and your family more value and savings with our new Unlimited Your Way Wireless rate plan options:
Just tap The myAT&T App* to pay when and where you want.
* Account registration and compatible device required. Messaging and data charges may apply for app download and usage.
Please visit Bill & account support to learn how to sign in, view and pay your bill online, change your service, how to contact us, and more!
Are you looking for AT&T Paperless Billing?
You can enjoy time-saving convenience, security & control with AT&T Paperless Billing. You can also get a monthly discount on your wireless plan when you sign up for AT&T Paperless Billing and AutoPay!
Find out how to start or stop paperless billing.
Also, learn how to update the email address where you receive paperless billing notifications.
Please Remember:
• Don’t forget to confirm the email you want us to use
Once you sign up for paperless billing, we’ll contact you with the email address you have on file.
Just click confirm within the email and you’ll be set up for paperless billing.
• Don’t forget to pay!
Your payment will typically be due around the same time each month.
So, set up a recurring reminder on your favorite calendar so that you never miss a payment.
• Starting paperless billing does not affect how you pay.
That’s up to you!
Paperless billing offers 24/7 convenience, with security, control, and reminders:
• Download the myATT app so that you can have access to your bill from your wireless device.
• Manage your bill virtually anywhere, anytime.
• Get an email and text when your bill is ready.
• View or print 16 months of bill details online or save them on your computer.
• Avoid identity theft by eliminating paper bills. Manage your bill virtually anywhere, anytime.
You can pay online with the method that suits you best.
• Sign in to pay your bill
• Pay without signing into your account
• AutoPay: You can set up your bank account, debit card, or credit card to automatically transfer funds and pay your bill each month.
Some benefits to signing up for AutoPay:
• Monthly discount - you may get a discount of up to $10 a month if you sign up for AutoPay and paperless billing. Payment method restrictions may apply.
• Convenience - an automatic and secure way to pay your bill on time.
• Peace of mind - never worry about misplaced bills or late payments. Always pays on time.
• Control - pause your AutoPay for the month and change your settings anytime.
• More time - use a checking / savings account or a debit card to get more time before your AutoPay payment is charged.
• Pause AutoPay - you can also pause AutoPay for one month to prevent it from processing your next AT&T bill payment.
Read the latest billing solutions...
Accepted Solution
Official Solution
Refund and returns
Can I go to an AT&T store to return a phone that I bought from an AT&T authorized dealer (like Walmart) instead of going to the dealer. I still want to continue service with AT&T but I don’t like the phone at all and the dealers stock on devices was low and limited on color choices. I si
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Wireless
30
1
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Accepted Solution
Customer Service Lied and I am stuck with the Bill
I am at a complete loss and just don't know what to do. I lost my phone in Palm Springs in May of last year. I came back and worked with customer service - and they had a trade-in promotion to return your phone (they had a list of phones that qualified), ANY condition. Great, I had an o
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Wireless
35
4
0
Accepted Solution
Official Solution
FAN PIN
Hello, I recently opened a new Wireless account but I don't have the FAN PIN to register the online account. Would you please help?
Questions
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Wireless
67
2
0
Accepted Solution
Promotional credit for trade up to Galaxy S24+
My wife and I both traded in our Galaxy S8 phone under the S24 promotion in late January. Our two subsequent bills (February 5, 2024 and March 5 2024) reflect monthly $27.28 payments toward the $999.99 cost of each of the two Galaxy S24+ phones. However, only one of our phones is receiving the month
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Wireless
31
2
0
Join the latest billing discussions...
Unauthorized ACH withdrawl
I went to pay my cell bill yesterday and did so online with an ACH payment from my bank (Mar 17).. when I checked my bank account today (Mar 18) a larger number than I authorized was withdrawn by ATT.. about $100 more than my bill amount ($369 vs $276). When I looked at my ATT wireless account onli
Questions
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Wireless
17
1
0
Can you get service again with AT&T after chapter 7 bankruptcy?
I currently have a collection with AT&T that includes a large past due balance and 4 devices on installment agreements. Due to unfortunate circumstances financially I have decided to file chapter 7 bankruptcy. My question is will AT&T be included in chapter 7 bankruptcy and if so after my ba
Questions
•
Wireless
17
1
0
Accepted Solution
Official Solution
Refund and returns
Can I go to an AT&T store to return a phone that I bought from an AT&T authorized dealer (like Walmart) instead of going to the dealer. I still want to continue service with AT&T but I don’t like the phone at all and the dealers stock on devices was low and limited on color choices. I si
Questions
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Wireless
30
1
0
ATT Northlane a scam
It’s impossible to activate my ATT debit card through northlane. The online portal doesn’t recognize the card. The phone number is automated and does not connect me to a representative. After entering my card number. Online, it says “the card does not register, goodbye.“ Very frustrating.
Questions
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Wireless
14
1
0
Accepted Solution
Customer Service Lied and I am stuck with the Bill
I am at a complete loss and just don't know what to do. I lost my phone in Palm Springs in May of last year. I came back and worked with customer service - and they had a trade-in promotion to return your phone (they had a list of phones that qualified), ANY condition. Great, I had an o
Questions
•
Wireless
35
4
0
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