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Read the latest billing solutions...

(8)

Accepted Solution

Am I eligible for a discount if I became disabled and lost both of my jobs?

I suffered from an injury last year and in December both of my employers took me off the schedule because I could not walk and preform my duties. I applied for disability but it takes months to even get an answer. I've had At&t for approx 8 years or so and now I am suspended because i didnt paty

Questions

23

2

0

Accepted Solution

Official Solution

Your employee at your AT&T branch added a number I did not know to my line. I just realized this situation and I don't want to pay the bill

Your employee at your AT&T branch added a number I did not know to my line. I just realized this situation and I don't want to pay the bill for that number that I never use and that doesn't belong to me. If this situation is not resolved, I will move my line, which I have been paying regularly f

Questions

83

7

0

Accepted Solution

Official Solution

How can I unlink an account / secondary line I am now paying for?

My mobile account is the primary account, we added my husband's line to the account two years ago after he had had a separate account for years. Can we untangle the two lines again so he is paying for his separately again?

Questions

75

1

0

Accepted Solution

Official Solution

Paying with cash

Can you pay with cash at an at&t location for a cell phone plan

Questions

85

3

0

Accepted Solution

Official Solution

2 lines for $65

I have the two lines for $65 plan I thought that meant one charge for both but instead it’s $65 each, does that sound correct?

Questions

78

2

0

Join the latest billing discussions...

(27)
Short code on bill but not phone

What is 36483

Questions

13

0

0

BJ?s Promotion LIE

Was shown I would save over Verizon, $30 a line for 5 lines. I?m being charged $59.00 a line how is this legal? Almost double the promised price!!

Questions

16

2

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Z flip 5 promo (trade in)

I had a paid off Z flip 4 I purchased off offer up. I took it into t-mobile and put it on the prepaid plan. A year later I decided to upgrade. I saw on the at&t site that if you traded in your zflip 4 you could get the z flip 5 1000$ off. I did that and signed up. Already traded my phone in. Bu

Questions

22

2

0

Accepted Solution

Am I eligible for a discount if I became disabled and lost both of my jobs?

I suffered from an injury last year and in December both of my employers took me off the schedule because I could not walk and preform my duties. I applied for disability but it takes months to even get an answer. I've had At&t for approx 8 years or so and now I am suspended because i didnt paty

Questions

23

2

0

False Misrepresentation of Value of an Agreement by AT&T

Long story short, an ATT representative falsely represented the value of a service agreement. I have messages from them indicating such promise, and that I explained to him I would only agree based on that value only to switch. He was aware that the switch would trigger a payback of our previous dev

Questions

37

6

0

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