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Read the latest Apple solutions...

(6)

Accepted Solution

Unlock phone acquired from police dept lost and found

Unable to unlock iPhone - phone was acquired through police lost and found dept. Att still reports it as lost or stolen.  I have all paperwork to prove it is my legal property. 

Questions

26

6

0

Accepted Solution

Locked Ukrainian IPhone XS Max

Hello my name is Kostyantyn, I’m from Ukraine, I’d like to ask your help with my IPhone issue. I bought my brand new IPhone in Ukrainian store in 2017. I use it long periods of time and hadn’t any problems before, currently due to war situation I located in Germany, few days ago it was update my IPh

Questions

28

5

0

Accepted Solution

Official Solution

How to request a vacation hold on my AT&T phone plan?

Hello, thanks for looking at this email. I'm currently enrolled in a group AT&T phone plan and am traveling abroad. I was wondering how I could temporarily deactivate my individual AT&T phone plan for the summer so I don't get charged during the summer. Thanks for your attention and help,

Questions

48

1

0

Accepted Solution

Moving to Korea, need both US and Korean number

I’m moving to South Korea from the US later this year. I will live there for 1 year at minimum but I intend to stay there at least 3 years, or possibly permanently. Currently I’m on an AT&T family plan. My family is staying in the US. But we won’t want to pay big international or roaming fees t

Questions

37

5

0

Accepted Solution

Voicemail notifications delayed for DAYS

My mom was in a panic because I hadn’t returned her calls. I am recovering from surgery and she called to see how I was doing. I had no idea that she had left me a voicemail and she called a family friend and THAT person left me a voicemail which I also didn’t know about for TWO DAYS. This is a real

Questions

26

7

0

Join the latest Apple solutions...

(20)

Accepted Solution

Unlock phone acquired from police dept lost and found

Unable to unlock iPhone - phone was acquired through police lost and found dept. Att still reports it as lost or stolen.  I have all paperwork to prove it is my legal property. 

Questions

26

6

0

I need to activate my iPhone 4 but it’s 3g

I can’t activate it without a 3g sim card

Questions

29

5

0

Accepted Solution

Locked Ukrainian IPhone XS Max

Hello my name is Kostyantyn, I’m from Ukraine, I’d like to ask your help with my IPhone issue. I bought my brand new IPhone in Ukrainian store in 2017. I use it long periods of time and hadn’t any problems before, currently due to war situation I located in Germany, few days ago it was update my IPh

Questions

28

5

0

Dedicated International Wireless Phone Plans

I'm moving to Madrid, Spain starting this fall and I was wondering if AT&T offers any dedicated international wireless phone plans for long, extended living abroad situations?? I know the international day pass is capped off after 10 days (so an extra $120 per month on your plan, correct?) but

Questions

20

1

0

Tried to unlock my paid off iPhone and ran into issue

Hi! I tried to unlock my phone that I recently paid off and in the request portal everything went well until the last "review your information" section, where it says "the account info you provided doesn't match our records. Please try again." This is very weird because it's the same info (account n

Questions

24

1

0

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