Do you have questions about your AT&T Wireless account?
Check this page often for the very latest help, questions, featured messages, videos & more to help you manage your account.
The latest info...
Ready to unlock your device?
Learn how to unlock your AT&T phone, Android tablet, or mobile hotspot.
Need to view your account info?
Sign-in to view your user information, contract info and maintain your secret question.
Need to change your account ownership?
Let us help you:
- Add an authorized user to manage your account
- Be added to a someone else’s account or
- Move a line to another of your account
Do you have a broken device?
Do you have a broken phone, tablet, or other device? Find out how to fix or replace it.
We can also help you track and activate a replacement device and even temporarily suspend your service, if your device was stolen.
Did you order a new device or trade-in an old device?
Find everything you need to check your order status, as well as some helpful tips to ensure a smooth trade-in.
Is something not working correctly?
Get help with your wireless phone, plans, orders, and voicemail. Learn how to fix common issues or contact us.