Get our NEW Unlimited MAX plan for $55/mo.

The power of AT&T. The freedom of PREPAIDSM.

No annual contract • No credit checks • No activation fee online

Get the flexibility and convenience of AT&T PREPAID on America's Best Network1.

Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text. AT&T Prepaid offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.

1 GWS awarded AT&T Best Network OneScore 2020. GWS conducts drive tests for AT&T and uses the data in its OneScore analysis.



The latest AT&T PREPAID support...

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Read the latest AT&T PREPAID solutions...

(3)

Accepted Solution

Prepaid customer upgrading from a phone with a physical SIM card to one that only accepts ESIM

I have a prepaid account for my child and recently upgraded the phone from an iphone XR to an iphone 14 (unlocked). The iphone 14 does not have a physical SIM card, it uses ESIM. How do I change the account over to the new phone without having to get a new phone number?

Questions

31

6

0

Accepted Solution

Cancel plan temporarily

I am outside of the US and need to cancel my prepaid plan. To make changes to my account, I need to know my 4 digit PIN. To reset this PIN, I need to receive a text. I cannot receive texts because I am abroad on a prepaid plan. How can I cancel my plan or AutoPay until I return? Thank you.

Questions

35

5

0

Accepted Solution

Need to cancel account

AT&T makes it very hard to cancel prepaid accounts. For that reason, I will no longer use their services. Please let me know how to cancel. If I don't find a response, I'll let my credit card company know.

Questions

22

2

0

Join the latest AT&T PREPAID discussions...

(11)
Network Reset Required After Plan Renewal

I'm wondering if it's normal to require a network reset each and every month when my pre-paid plan renews. Once my plan renews if I do not do a network reset, I have ZERO data until I do so. Is this normal? I'm using an iPhone 11 Pro Max.

Questions

15

3

0

NO HOTSPOT DATA

I AM ON THE PREPAID $50 MONTHLY PLAN WHY DO I HAVE 25GB OF CANADA ROAMING AND NOT HOTSPOT DATA WHY WHY WHY????????????????????????????????????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS IS OFF OF YOUR WEBSITE. Unlimited + 5GB hotspot data

Questions

17

1

0

Accepted Solution

Prepaid customer upgrading from a phone with a physical SIM card to one that only accepts ESIM

I have a prepaid account for my child and recently upgraded the phone from an iphone XR to an iphone 14 (unlocked). The iphone 14 does not have a physical SIM card, it uses ESIM. How do I change the account over to the new phone without having to get a new phone number?

Questions

31

6

0

Bad experience switching from T-Mobile to ATT

Your management of Prepaid really stinks. Everything along the way was a roadblock. I'm extremely frustrated. The SIM card in Best Buy was twice the price of online. Why? So, I ordered online. I also requested porting my phone number to ATT at that time. I got the card and there are conflicting in

Questions

31

2

0

I need to but my refill card on my plan

Having trouble with my refill card

Questions

17

2

0

The latest AT&T PREPAID plans & devices...

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Get the essentials for a great price with Mexico & Canada included.

$40/mo.
After $10/mo. AutoPay discount. Reg. $50/mo.
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