Why is AT&T shutting down the 3G network?
AT&T will be shutting down its 3G network as part of an ongoing plan to improve its wireless network and continue to invest in 5G.
When will the 3G network be shut down?
The 3G shutdown should be completed by February of 2022, but some efforts are already underway. We need your help to meet this goal, and to ensure we can bring you our faster speeds and new features as soon as possible.
How can you prepare for the 3G shutdown?
If your device doesn't support 4G wireless service and/or is not VoLTE capable, it will no longer work on the AT&T network after the 3G sunset.
To avoid this problem, and stay connected, refer to the information on this page and take a look at this support article for additional help, getting ready by February of 2022.
Get ready for the 3G sunset...
Will your phone work after the 3G sunset?
Look on these lists for the model numbers beside your device, to make sure it's supported after the 3G network shuts down:
- AT&T devices (PDF, 303KB).
- Unlocked (or BYOD) devices (PDF, 204KB)
If you did not see your phone make and model on one of these lists, that means it will no longer work by February 2022. You will need to upgrade to a new one.
Need to upgrade your AT&T Wireless phone?
After February 2022, talk and data services will only work for AT&T Wireless phones and devices that support at least 4G LTE and HD Voice.
Luckily, you can easily upgrade your phone online or make an appointment at one of our stores.
Need to upgrade your AT&T PREPAID phone?
After February 2022, talk and data services will only work for AT&T PREPAID wireless phones and devices that support at least 4G LTE and HD Voice.
Here's how to upgrade an AT&T PREPAID device:
- Visit one of our stores to get a new phone.
- Place your SIM card into the new phone. (If your SIM card doesn’t fit, get a new SIM card kit from our store.)
- Sign in to att.com/myprepaid.
- Select My Device, then Update Device.
- Follow the prompts to update your IMEI or SIM card number.
Act Now!
When we shut down the 3G network, in February 2022, there won't be data or voice service for devices that don't have at least have 4G capabilities. This means that while some device features might still work, you won't be able to access our network unless you upgrade to a newer device.
Note: You might be directed to speak with one of our representatives, to help you Get Ready for the 3G Shutdown.
Get ready for AT&T 5G...
The future of 5G starts now.
5G+ delivers lightning-fast 5G service and improved connectivity. It's available in select high-speed zones and venues in over 20 states across the U.S.
Choose your plan.
All AT&T Unlimited plans include 5G, ActiveArmorSM security with spam and fraud call blocking, and more!
Fast. Reliable. Secure.
Learn more about our vision of what a 5G network will mean for you.
Visit the Community How-To.