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Read the latest account solutions...

(5)

Accepted Solution

Text messages being labeled as Spam

Our business line is unable to send out text messages to anyone on ATT because they labeled our number as Spam. It is not Spam. How do we get our number removed from their Spam filter?

Questions

9

1

0

Accepted Solution

Liars

My wife and I were promised free phones by a representative from AT@T. She looked at our phones and guaranteed our phones would be free.  Turs out that is not the case.  AT@T customer service offers no help

Questions

68

8

0

Accepted Solution

No credit for trade in

Who can I contact regarding AT&T stating they never received my trade in phone. I sent it with the label they gave me and fed ex has proof that it was picked up And scanned but from there it is lost. Never received by At & t. I’ve called multiple times and they’ve even stated once that my c

Questions

19

2

0

Accepted Solution

postpaid plan as non US citizen / no SSN

I am often in the US work related for several months and would like to get a postpaid plan (Unlimited Premium). I know prepaid exist but its not an option for me, I need add ons that are not possible with prepaid. Can I get a postpaid plan as non US citizen? I dont have SSN or any other way on how

Questions

34

8

Accepted Solution

unlock paid off iphone

Our two iPhone installment plans were paid off in Sept 2022. We switched carriers in Oct 2023, and purchased new phones from the new carrier.  Since then we have been unsuccessful in unlocking the old phones from AT&T.  Keep seeing the message that installment plan is not paid off.&nb

Questions

25

2

0

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