Do you need to complete a Transfer Billing Responsibility request?
A Transfer of Billing Responsibility changes the person who handles payments on an account. It moves your Wireless, TV, Internet, or Home Phone service to a new account owner. If you want to transfer or accept billing responsibility for any type of service, we can help.
Do you need to transfer billing responsibility?
To be eligible to Transfer Billing Responsibility to another account:
• Your account must be active for 60+ days.
• Your account status must be current with no past-due balance.
Note: You're still responsible for any account charges until the transfer is completed.
• If you have combined billing, you need to separate your services, such as AT&T Internet, Phone, U-verse TV, DIRECTV, and wireless, before transferring all or part of the account to a new owner.
• Make sure this account is not an AT&T PREPAID account.
Now that we've determined your eligibility, let's get started!
Authorize a Transfer of Billing Responsibility for Wireless Service
Learn more about how to transfer billing responsibility for a wireless number to a new account owner.
Authorize a Transfer of Billing Responsibility for Wired Service*
New! Wired Customers now have 3 ways to transfer billing responsibility!
You can:
• Complete the entire process online
• Start online & finish with an agent
• Complete the entire process with an agent.
Learn more about how to transfer billing responsibility for your wired services & bills to someone else.
* Includes: AT&T Internet, Internet with AT&T Fiber, Fixed Wireless Internet, U-verse TV, DIRECTV, Digital Phone.
If so, Contact Us so we can help you complete a Transfer of Billing Responsibilities request!
Do you need to accept billing responsibility?
Make sure you must meet these conditions so that you can accept billing responsibility:
1. You must be 18 years of age.
Note: You must be 19 years old in Alabama & 21 years old in Puerto Rico.
2. You must complete a credit check.
3. A security deposit may be required.
4. The acceptance of billing responsibility must be completed within 14 business days, after the transfer of billing request.
Note: The new account owner won't be allowed to recreate an old, combined bundle with grandfathered rights and prices.
Accept Billing Responsibility for Wireless Service.
Learn how you can ask the current owner to transfer billing responsibility for a wireless number to you and then accept that responsibility.
Accept a Billing Responsibility for Wired Service.*
New! Wired Customers now have 3 ways to transfer billing responsibility!
You can:
• Complete the entire process online
• Start online & finish with an agent
• Complete the entire process with an agent.
Learn more about how to accept an offer for secondary online access to start managing that account in myAT&T.
* Includes: AT&T Internet, Internet with AT&T Fiber, Fixed Wireless Internet, U-verse TV, DIRECTV Digital Phone
Learn more about managing accounts, lines & numbers.
Primary and secondary online users can manage many things in a myAT&T account. Learn how the account owner decides who can manage what.
If you get an offer for secondary access to an account, Learn how you can accept it to start managing the account in myAT&T.
We've made it easy for you to manage secondary online access for your accounts. Learn how to add or remove secondary online access or transfer primary online access to your accounts.
You can easily move a wireless number to one of your other accounts or a new account.
Important wireless account details:
• If the number being moved is on a plan with Rollover Data®, the Rollover Data doesn't move with it.
• If the number being moved is on a plan with Rollover Minutes®, the minutes don't move with it.
• If only one line remains on your FamilyTalk® plan, we’ll automatically change it to a plan for a single line.
• If you create a new account for the number you're moving, you must choose a new plan. You’ll get two invoices — one for the old account and one for the new account. There may be partial-month (prorated) charges on the monthly service and airtime charges.
Learn how to move a wireless number to your other account.
There are two ways to transfer a number to us:
• Activate a new line with a number you're transferring from another carrier.
• Replace the AT&T number you have now with one you're transferring from another carrier.
Helpful tips:
• Don't cancel your current service! We'll take care of that when you activate your new device.
• You'll need to pay any balances due your current provider. You may also have to pay an Early Termination Fee to them.
• We may charge a one-time transfer fee, or an activation fee, for each new line of service.
Learn more about how to transfer a number to AT&T Wireless or AT&T PREPAID, how long a transfer takes and how to check transfer status.
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