AT&T Community Forums

Do you need to transfer billing responsibility?

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To be eligible to Transfer Billing Responsibility to another account:

• Your account must be active for 60+ days.
• Your account status must be current with no past-due balance.
Note: You're still responsible for any account charges until the transfer is completed.
• If you have combined billing, you need to separate your services, such as AT&T Internet, Phone, U-verse TV, DIRECTV, and wireless, before transferring all or part of the account to a new owner.
• Make sure this account is not an AT&T PREPAID account.

Now that we've determined your eligibility, let's get started!

Authorize a Transfer of Billing Responsibility for Wired Service*

New! Wired Customers now have 3 ways to transfer billing responsibility!

You can:
• Complete the entire process online
• Start online & finish with an agent
• Complete the entire process with an agent.

Learn more about how to transfer billing responsibility for your wired services & bills to someone else.

^{* Includes: AT&T Internet, Internet with AT&T Fiber, Fixed Wireless Internet, U-verse TV, DIRECTV, Digital Phone.}

Do you need to accept billing responsibility?

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Make sure you must meet these conditions so that you can accept billing responsibility:

1. You must be 18 years of age.
Note: You must be 19 years old in Alabama & 21 years old in Puerto Rico.
2. You must complete a credit check.
3. A security deposit may be required.
4. The acceptance of billing responsibility must be completed within 14 business days, after the transfer of billing request.
Note: The new account owner won't be allowed to recreate an old, combined bundle with grandfathered rights and prices.

Accept a Billing Responsibility for Wired Service.*

New! Wired Customers now have 3 ways to transfer billing responsibility!

You can:
• Complete the entire process online
• Start online & finish with an agent
• Complete the entire process with an agent.

Learn more about how to accept an offer for secondary online access to start managing that account in myAT&T.

^{* Includes: AT&T Internet, Internet with AT&T Fiber, Fixed Wireless Internet, U-verse TV, DIRECTV Digital Phone}

Learn more about managing accounts, lines & numbers.

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You can easily move a wireless number to one of your other accounts or a new account.

Important wireless account details:
• If the number being moved is on a plan with Rollover Data®, the Rollover Data doesn't move with it.
• If the number being moved is on a plan with Rollover Minutes®, the minutes don't move with it.
• If only one line remains on your FamilyTalk® plan, we’ll automatically change it to a plan for a single line.
• If you create a new account for the number you're moving, you must choose a new plan. You’ll get two invoices — one for the old account and one for the new account. There may be partial-month (prorated) charges on the monthly service and airtime charges.

Learn how to move a wireless number to your other account.

There are two ways to transfer a number to us:
• Activate a new line with a number you're transferring from another carrier.
• Replace the AT&T number you have now with one you're transferring from another carrier.

Helpful tips:
• Don't cancel your current service! We'll take care of that when you activate your new device.
• You'll need to pay any balances due your current provider. You may also have to pay an Early Termination Fee to them.
• We may charge a one-time transfer fee, or an activation fee, for each new line of service.

Learn more about how to transfer a number to AT&T Wireless or AT&T PREPAID, how long a transfer takes and how to check transfer status.