Do you need some help resolving some issues with your U-verse service?
If so, you’re in the right place.
This page will offer you all of our best support for your U-verse services. Are you having problems with your DVR? Are you running into issues with your Email? Do you want to improve your speed or Wi-Fi connections? We can help with that! If you need additional help, we can also explain how you can troubleshoot problems with AT&T ConnectTech or our AT&T Troubleshoot & Resolve Tool.
Featured U-verse Troubleshooting Content
Troubleshoot & Resolve
A few common ways to troubleshoot and fix simple U-verse TV issues.
Identify Outages
If you’re experiencing issues with your Internet, Phone, or U-verse TV services, let us help. Use Troubleshoot & Resolve on your PC, mobile device, or TV to help identify outage areas or other problems.
Your Appointment Status
Use our Troubleshoot & Resolve tool to check your repair appointment status and make any changes you need.
Additional U-verse Troubleshooting Support
Troubleshoot your Internet connections
Check out our tools, video, and tips to troubleshoot slow, intermittent, or lost Internet connections.
Troubleshoot slow, intermittent, or lost Internet connections
Troubleshoot & Resolve
If you’re having an issue with your Internet or U-verse TV service, or if you need help with set up, use AT&T Troubleshoot & Resolve to find a solution.
Find your Wi-Fi information - Pace 5268
Your Wi-Fi network name (SSID) and password (network key) lets you connect all your wireless devices to your home network. Find yours now.
Visit the Community How-To.