Do you need some help with your U-verse TV?
This page offers you all our best support for your U-verse TV services. We'll show you how to troubleshoot errors, run diagnostic tests, get personalized U-verse TV support and more.
The help you're looking for....
The U-verse TV Help Center
The U-verse TV Help Center is a collection of tips, tools, and resources all in one place. To get there using your U-verse remote:
- Press MENU.
- Select Help.
- Select Information.
- Scroll to Help Center and press OK.
Troubleshoot your equipment
Are you experiencing issues with your remote control, DVR or receiver? Our U-verse TV Support Site has the help you need to fix common issues
U-verse TV error messages
If you see a U-verse TV error message, these tips and solutions will help you get back up and running.
Sign in for personalized support
Check for outages, run diagnostics for your U-verse TV equipment and get step-by-step help for TV-related issues
My TV service checkup
A little more help...
Channel info
View channel info on your TV, a mobile device with the U-verse app, or online PDF.
The U-verse app
Want to stream live and on-demand content or manage your DVR almost anywhere?
Return your equipment
Do you need to return your equipment? Each return is different, but here's a general list of what you should send back and what you can keep.
Visit the Community How-To.