All you need to check the status of your order or appointment.
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment? If you're looking for the status of that order, that appointment or more - then you're in the right place!
Do you need to...
Trade-in a device?
You could save up to $1,000 on a new phone with the AT&T Trade-in Program.
We've made it easy for you to:
1. Learn your device's value.Trade-in your device now!
2. Send us your trade-in.
3. Get an AT&T Device Offer or Promotional Card.
You can track the status of your trade-in or reprint your shipping label on our Trade-in Status tool.
Return a device?
Learn more about our return policy and how to return your device for a refund or a new device.
Get free express shipping?
Place your order online and get free delivery, right to your door, within 2-3 business days.
Pickup your device?
When you arrive, we'll walk your order out to your car. Available within 2 hours.
Get it delivered & setup, today?
Same day delivery - subject to availability. Select areas only.