Do you need help with your phone account?
Whether you have Digital AT&T Phone or traditional Landline Home Phone service, we can help you access your account, pay your bill and take advantage of some of the features available to both phone services.
Need help with your AT&T Phone?
Learn how you can sign into your myAT&T to view your current bill and up to 16 previous bills.
Account owners can sign into your myAT&T to make or change online payments for your AT&T Phone bills.
You can also use our fast payment option, where there is no need to sign into your account.
Think you can’t pay by your due date?
Learn how easy it is to schedule a payment whether your AT&T Phone bill is current or past due.
Learn about the AT&T Phone calling plans and rates we offer for local, long distance and international calls.
Learn how to setup call blocking for your digital AT&T Phone service. Use the AT&T Phone voice portal or *61 to block up to 100 numbers.
You get a variety of calling features with your AT&T Phone service. Features can be customized using the following star codes or by signing in to the AT&T Phone Portal.
| Call forwarding | |||
| Feature | Description | Turn on | Turn off |
| All Call Forwarding | Forward incoming calls to an alternate number | Dial *72, enter a forwarding number, then press # | Dial *73# |
|
Busy Call Forwarding | Forward all incoming calls to another number when your line is busy | Dial *90, enter a forwarding number, then press # | Dial *91# |
|
No Answer Call Forwarding | Send missed calls to voicemail or to another number | Dial *92, enter a forwarding number, then press # | Dial *93# |
|
Safe Call Forwarding | Forward calls to an alternate number in the event of a service disruption | Dial *372, enter a forwarding number, then press # | Dial *373# |
| Call filtering | |||
| Feature | Description | Turn on | Turn off |
|
Call Blocking |
Prevent calls from up to 100 numbers from ringing through to your phone |
Dial *61 to block individual unwanted inbound calls Learn how to set up and manage a call blocking list online |
Dial *80 Deactivate online in the Phone Portal |
|
Call Screening |
Accept calls from up to 20 designated numbers only |
Activate online in the Phone Portal |
Dial *84# |
|
Exclusive Call Forwarding |
Forward calls from up to 20 phone numbers to another phone number | Activate online in the Phone Portal | Dial *83# |
|
Digital Phone Call Protect |
Automatically block calls from likely scammers and get alerts about suspected spam |
Activate online in the Phone Portal | |
| Incoming calls | |||
| Feature | Description | Turn on | Turn off |
|
Anonymous Call Blocking |
Prevent calls from callers who block their Caller ID information | Dial *77# | Dial *87# |
| Caller ID | Display your Caller ID information when you make an outgoing call | Caller ID is turned on by default with Phone service | |
|
Caller ID on TV |
Display incoming Caller ID information on TV screen |
Activate online in the Phone Portal |
Deactivate online in the Phone Portal |
| Call Trace |
Trace the number of the call you received last. Note that there is a fee for each use of Call Trace which varies by area. |
Dial *57# | |
| Do Not Disturb | Prevent all incoming calls from ringing through, giving callers a busy signal | Dial *78# | Dial *79# |
| Locate Me | Ring incoming calls to your phone number and up to four other numbers | Activate online in the Phone Portal | Dial *313# |
Note: You must subscribe to U-verse TV to display Caller ID information on your TV.
| Outgoing calls | |||
| Feature | Description | Turn on | Turn off |
|
Caller ID Blocking |
Block your name and number on all outgoing calls | Activate online in the Phone Portal | Deactivate online in the Phone Portal |
| Caller ID Blocking (single call) | Block your name and number on a per call basis | Dial *67, the number you are calling, then press # | Dial *82, the number you are calling, then press # |
| Call Waiting | Play an audible tone when an incoming call is waiting to be answered | Call Waiting is activated by default with Phone service | |
| Cancel Call Waiting (all calls) | Stop Call Waiting for all calls so you are not interrupted | Dial *370# | Dial *371# |
| Cancel Call Waiting (single call) | Stop Call Waiting on a per-call basis so you are not interrupted | Dial *70, the number you are calling, then press # | Call Waiting resumes when you end your call |
| Cancel Call Waiting (mid-call) | Stop Call Waiting during an active call | Press Flash, dial *70#, then press # | Call Waiting resumes when you end your call |
|
Directory Assistance Blocking |
Prevent all outgoing calls to Directory Assistance | Activate online in the Phone Portal | Deactivate online in the Phone Portal |
| International Call Blocking | Prevent outgoing calls to international numbers | Activate online in the Phone Portal | |
| Three-way Calling | Add a third party to an existing conversation | Press Flash (or get a dial tone), dial the third party, press Flash again | End your call |
Learn how to set up and manage your home phone, get help with call blocking, how to contact us and get personalized Digital Phone Support.
Do you need help with your Landline Home Phone?
Learn how you can sign in to your myAT&T to view your current bill and up to 16 previous bills.
Account owners can sign in to your myAT&T to make or change online payments for your AT&T Phone bills.
You can also use our fast payment option, where there is no need to sign in to your account.
Think you can’t pay by your due date?
Learn how easy it is to schedule a payment whether your Landline Home Phone bill is current or past due.
Learn about AT&T's Landline Home Phone calling plans and rates we offer for local, long distance and international calls.
Learn how to use the Call Block or Call Screening feature. You can dial star-6-0 to block unwanted calls from a particular number in your local calling area.
AT&T offers a variety of calling features included with your Landline Home Phone service, including:
- Call Forwarding:
• Learn how Call Forwarding Selective allows you to forward pre-selected phone numbers to a number you designate. Other incoming calls will not be forwarded.
• Learn how to forward your home phone calls to a different number with Call Forwarding from AT&T.
• Learn how to forward calls to your home phone from anywhere with AT&T Remote Call Forwarding.
- Caller ID & Call Waiting:
• Learn how to know who's calling before you answer the phone.
• Learn how to keep your caller ID private with Caller ID Blocking (*67).
• Learn how to take a second call without disconnecting your first with Call Waiting on your Landline Home Phone.
- Repeat & Speed Dialing:
• Learn how to use Repeat Dialing (*66) when you make a call and get a busy signal.
• Learn how to program up to eight frequently called numbers with Speed Calling 8.
- More calling features:
• Explore other calling features like Three-Way Calling, Call Trace, MemoryCall Answering Service and more.
Learn about Landline Home Phone plans, features, how to contact us and get personalized Landline Home Phone Support.
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