How to suspend or cancel service for U.S. Military deployment
Is the U.S. military deploying or transferring you outside our coverage area for 30 days or more? Under the Service Members Civil Relief Act (SCRA), you have options. You can:
- - Suspend or cancel your service free of charge if you’re an eligible military member or a qualifying dependent
- - Have us hold your AT&T Phone or landline – home phone number for 39 months
- - Pay no service charges, early termination fees (ETFs), or equipment fees
Choose your service:
Wireless
Learn about your AT&T Wireless options if you’re a member of the U.S. Military and being deployed, or a qualifying dependent.
DIRECTV
If you’re a member of the U.S. Military, being deployed outside our coverage area, or a qualifying dependent - learn how you can suspend or cancel your DIRECTV service.
U-verse TV
If, as a member of the U.S. Military or a qualifying dependent, you are being deployed outside our coverage area, learn how to temporarily place your U-verse TV service on hold.
AT&T Internet
Learn how to contact us to suspend your AT&T Internet service at no charge, if you’re a member of the U.S. Military or a qualifying dependent.
Fixed Wireless Internet
If you’re a member of the U.S. Military or a qualifying dependent, you can suspend your Fixed Wireless Internet service at no charge if you’re being deployed outside our coverage area - learn how!
AT&T Phone or Landline (Home Phone or DSL)
Find out how you can place your AT&T Phone or Landline (Home Phone or DSL) service on hold for deployment, if you’re a member of the U.S. Military or a qualifying dependent.
Additional help:
When you're ready to to cancel or reactivate service
Things to keep in mind and requirements for canceling and reactivating your service for U.S. Military deployment.
Visit the Community How-To.