Do you need some help with a connected device?
We have what you need to set up your 3rd party modems & routers, smart TVs and gaming systems. You'll also find hints, discussions and troubleshooting tips for the devices you want to connect with.
Let's get you connected!
Looking for the Wi-Fi network name (SSID) and password (network key) you use to connect wireless devices to your home network? Here’s how to find them.
Once you have your Wi-Fi information, make sure your wireless switch or radio button is on and let's get your computers connected to your home network.
Want to connect your smartphone, tablet, entertainment equipment, or other Wi-Fi capable devices to your home network? We can help with that!
Whether you’re streaming from your TV, playing games, or reading a good book, learn how to connect your:
Media devices
• Amazon Fire TV/Stick
• AppleTV
• Chromecast ver1
• Chromecast ver2
• Roku 3
• Roku 4
• Roku Stick
Televisions
• Samsung TV
• VIZIO TV
• Sony Bravia TV
Consoles
• Playstation
• Xbox
• Nintendo Switch
• Nintendo DS
Other devices
• Nest Thermostat
• Your Printer
• Amazon Echo
• Google Home
This replay of AT&T Live shows you the joys of hitting the road with In-car Wi-Fi from AT&T.
Depending on the make and model of your vehicle, you may be a few taps away from turning your vehicle into a traveling Wi-Fi hotspot.
AT&T Smart Home Manager is a free tool that simplifies and personalizes your home Wi-Fi experience. You can download the app to your smartphone or tablet or use your computer.
Learn how to get all your network connections at your fingertips and manage your network from your device with AT&T Smart Home Manager.
Read the latest AT&T Internet & AT&T Fiber equipment solutions...
Accepted Solution
Need Equipment moved off pole
So I need help actually talking to someone who can help me. I have tried 1800-288-2020, and they are no help. They give me a to talk to someone in Mobile ATT, but they do nothing. So we have the power company needing to relocate the pole, but ATT equipment we need them to move it. No one seems to be
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Internet
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Accepted Solution
Port forwarding suddenly stopped working
We have AT&T Business Fiber for this small business. We have 13 static IP addresses and those are working fine. We also have a bunch of systems (workstations, WiFi devices, etc.) on the same AT&T LAN that get addresses in the 192.168.1.0 block. Some of the systems using the 192.168.1.* addr
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Internet
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Accepted Solution
IP Passthrough and Reverse Proxy
Just got AT&T Fiber installed today. I already had a Deco Mesh system setup and I would like to keep using it. I was able to setup IP Passthrough to the Deco and all my network devices are back up and running with the Deco's DHCP server. That's great. My issue is I have a reverse proxy setup to
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Internet
40
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Official Solution
Internet down
My internet has been down for 2 days without an explanation. I would like a time frame as to when it will be on
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Internet
601
5
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Accepted Solution
Official Solution
5Gb Port not working now. How do I reset it
We had an electricity flicker at my house and now my 5gbp port on the nokia BGW320-505 is not connecting to my PCIe 2.5GbE adapter. Any idea what may be going on. The lights on the router and adapter is on and no flickering.
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Internet
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Join the latest AT&T Internet & AT&T Fiber equipment discussions...
I need a 2.4 connection
I need a 2.4 g wifi connection for my video eo Doorbell to work
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Internet
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AT&T Damaged Box in Manvel, TX
I recently purchased a plot of land, and I later noticed that there is a damaged AT&T box on the premises. I did not damage the box. Can somebody point me in the right direction about how to get this fixed?
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Internet
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Fiber jack Question
Hello, I have AT&T fiber, with the Fiber Jack installed outside one of my bedrooms. I want to run ethernet outside, around the house to various places. Does the outside Fiber jack have an ethernet port inside of the box, that can be used for this, or do I need to punch another whole thoug
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don't I have to return my dvr when closing my account?
I received an email that told me to return the modem but nothing was stated about the two cable boxes.
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Escalation Team
I would need the phone number fir the escalation team. They are charging us with not returned equipment eventho we have returned it and have receipts. Talked to customer service server all times but still receive bill with "final notice"
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Do you have questions about your Wi-Fi gateway & equipment?
Want to connect your Wi-Fi capable devices to your home network? We can help with that.
Looking for your Wi-Fi network name (SSID) and password (network key) to connect devices to your home network? Here’s how to find them.
Your Wi-Fi gateway comes with a default Wi-Fi network name and password. You can change either one.
Every light on your Wi-Fi gateway has a meaning. Learn how to use them to troubleshoot network problems.
Get information and help for that AT&T device in our Device Support center.
AT&T Internet Support offers you personalized help with your internet service, Wi-Fi gateways, and extenders.
Visit the Community How-To.