Need help with a connected device?
AT&T can work with so many devices, and we know it can be hard to comb through all the information out there!
We’ve put this page together to help you find all of the information you need to set up your 3rd party modems & routers, smart TVs and gaming systems. You’ll also find hints, tips and troubleshooting steps you may want to take if you run into issues.
Let's get you connected!
First, let's find your Wi-Fi Info...
Looking for the Wi-Fi network name (SSID) and password (network key) you use to connect wireless devices to your home network? Here’s how to find them.
Let's connect your computers...
Once you have your Wi-Fi information, make sure your wireless switch or radio button is on and let's get your computers connected to your home network.
Now, let's connect your smart devices...
Want to connect your smartphone, tablet, entertainment equipment, or other Wi-Fi capable devices to your home network? We can help with that!
Finally, let's connect your entertainment devices
Whether you’re streaming from your TV, playing games, or reading a good book, learn how to get connected to:
Need help with your devices?
Wi-Fi Gateway & Equipment
We have help for everything you may need to setup and troubleshoot your Gateways and AT&T Smart Wi-Fi Extenders.
Is your device not working correctly?
Sign in to fix common service and device issues, like:
- Restarting your gateway
- Changing your Wi-Fi information
- Checking for outage notifications
- Equipment scans and more!
Troubleshoot your device
Is there a specific issue you need to fix, on your device?
Just sign in to get helpful device information and tutorials.
Elevate Your Gameplay!
Find out how you can crush lag and win with a faster internet experience!
Visit the Community How-To.