Are you having problems running your apps?

We know how frustrating that can be! That's why we put this page together for you. While AT&T does not support 3rd party apps or programs these links might offer some helpful tips to get your 3rd party apps and programs back up and working in no time!

Note: These resources are owned and maintained outside of AT&T and are only provided as a potential resource.



Resources for your apps and programs:

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Help for your apps & mobile purchases:

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Read the latest solutions about your wireless features...

(4)

Accepted Solution

MR1100 wifi disabled

Hi, I got a MR1100 from eBay. But wifi is disabled. I used the USB to connect to the device and tried to turn wifi on. Nothing worked. I haven't put the SIM card in though. Does the device require a SIM card in place before turning on wifi? Thanks. Thanks much for your help. 

Questions

22

2

0

Accepted Solution

Unlock code request just doesnt work!

As the title says even I put IMEI #, website keeps showing me error msg on the menu says unlock code request

Questions

14

2

0

Accepted Solution

Official Solution

How can I get copies of my phone records

Need from the time I bought the phone 2023 - current

Questions

18

1

0

Accepted Solution

Black listed email

I work for a public utility, we use an email server that sends out MMS messages to our workers showing that there are power outages or issues with the system.  They are no longer receiving those messages.  I think my address has been black listed for spam although it is not.  I receive this message

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41

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Join the latest conversations about your wireless features...

(31)
How to secure my AT&T account

Bills problem

Questions

12

2

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tethering/hotspot temporary network error

kyocera e6920, at&t version 6.103AT, android 10 provider - red pocket mobile unlocked using the online tool on the at&t website. i bought this phone new last year. the tethering/hotspot has never worked.  it always gives a temporary network error and to try again later. other network,

Questions

12

1

0

AT&T won't unlock my phone even though I brought it to AT&T

I purchased a used iPhone 13 from Gazelle in 2023, which I then brought to AT&T. I never had any installments on the device through AT&T since I paid for the phone fully myself. But when I try to unlock the phone, AT&T says that there are remaining installment payments. How is this possi

Questions

20

2

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Why has my service been very spotty or nonexistent since the big outage a couple months ago?

My network service has been very spotty or just not there since the big outage that occurred (I believe before April). And when I say spotty, I mean there is a 5G symbol, but there's no actual signal. Nothing loads. I'm stuck using Wi-Fi and Wi-Fi calling to make basic phone calls to family. This is

Questions

50

4

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Unlock iphone problem

Hello, I am trying to remove the operator lock from my cell phone, I already sent my request with number NUL216716114671, The problem is that I do not receive the email to confirm my unlocking request.

Questions

21

8

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