Have you received text or email spam messages?
Your security is our top priority. The support you'll find on the page should help you protect your accounts, your devices and your information.
What can you do to protect yourself?
You can help to investigate and stop suspicious text messages by reaching out directly to teams that are ready to help:
- Forward suspicious text messages to SPAM (7726). Messages forwarded to 7726 are free for AT&T customers and will not count toward your texting limits.
- If you think a caller is trying to scam you, hang up.
- If you get a suspicious email or text, do not reply. Call 611 and ask for our Fraud Department or forward the email to abuse@att.com.
- Forward a suspicious text message to the Anti-Phishing Working Group at reportphishing@apwg.org
- Report suspicious texts to the FTC.
- Report robotexts at https://www.att.com/support/category/report-call-or-text/
- Learn how we can help you guard against fraud at https://www.att.com/t/fraud/en/index.html#report
Learn more cybersecurity tips and ways to better protect yourself at Cyber Aware.
More support and tools to stay secure ...
Texting scams
SMiShing is phishing that uses texting to lead you to fake websites that imitate real companies. Fraudsters use this and other scams to get personal info.
AT&T does not send text messages to customers asking for personal account or credit card information.
Email scams
Email spam is more than just the annoying online version of junk mail. Email spam can contain spyware or trojans, and it can direct you to phishing websites where scammers will try to trick you into revealing personal or financial information.
AT&T does not ask for information through email messages.
Phone scams
If you have a new AT&T unlimited plan or AT&T 4GBSM plan, you automatically get our fraud call block and spam alerts at no extra charge.
We identify fraud and spam calls through data analytics and network intelligence and we'll block calls we suspect are trying to defraud you.
AT&T ActiveArmor
AT&T ActiveArmor is always protecting you with a combination of our 24/7 network protection with built-in, patented security technology that proactively detects and prevents threats, plus additional security apps and solutions.
Learn how, together, these capabilities help safeguard our wireless, fiber, and internet customers’ devices and data.