Were you asked to update your settings and apps?
If you're like most people, you have email apps that let you read and manage email on your computer and mobile devices. For your security, we suggest you only use email apps with an email technology known as Open Authentication or OAuth. OAuth encrypts your username and password to protect your info from hackers and fraudsters.
If you are using Outlook, or any other desktop program / email app that is not currently compatible with Open Authentication (OAuth), you will need to create a Secure Mail Key.
Soon you'll have to use either OAuth or a Secure Mail Key to get your email through an app. But, don't worry! This page will help point you to all you need to ensure your service is not interrupted.
What you need to know ...
Did AT&T send me an email or text about my email settings?
Yes!
We are implementing a more secure way for customers using mail clients to login to their AT&T mail service.
If you use a mail client like Thunderbird, Gmail or Outlook to access your mail on your mobile device or computer, you may need to update your settings.
How to enhance the security of AT&T Mail.
We want to make sure you don't lose access to your AT&T email. Here's how to update your email app settings to meet our security standard:
- Go to Email Client Troubleshoot and Resolve:
- Select Update Existing Setup if you already have an email app account set up.
- For first time email app account setup, select First Time Setup.
- Next follow the prompts to complete your email app security update.
Create a Secure Mail Key
Learn about Secure Mail Keys and why you'll need one to access your AT&T email from Outlook or any other desktop program / email app that is not currently compatible with Open Authentication (OAuth).
Open Authentication (OAuth) and more ...
Learn all there is to know about OAuth, Secure Mail Keys and how we're enhancing the security of AT&T Mail!
Set up or update AT&T email
Learn how to set up your AT&T email, update your email settings and more.
How can I access my AT&T email after the security updates?
-
You can access your email with apps that encrypt your user name and password with Open Authentication (OAuth).
Get help setting up or updating your account with Troubleshoot & Resolve - You can check your AT&T email at currently.com (formerly att.net).
- You can use a Secure Mail Key to access email with an app that doesn't use encryption.