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NVG510 Wi-Fi Gateway Lights
Learn about your NVG510 Wi-Fi Gateway lights

Learn what your NVG510 Wi-Fi Gateway lights mean

Every light on your NVG510 Wi-Fi Gateway has a meaning. Learn what each lights means, and how to use them to troubleshoot network problems.

Learn more about all of our Wi-Fi Gateways & Equipment.

What do these NVG510 lights mean?

Status Light State Description
Power Off The unit has no AC power.
Solid Green The device is powered on.
Flashing Green Power-On Self-Test (POST) is in progress.
Flashing Red A POST failure (not bootable) or device malfunction occurred. When the device encounters a POST failure, all indicator lights on the front of the device continuously flash.
Ethernet Off The gateway power is off, There are no powered devices connected to the Ethernet ports.
Solid Green Powered device connected to the associated port (includes devices with wake-on-LAN capability where a slight voltage is supplied to the Ethernet connection).
Flickering green Activity seen from devices associated with the port (the flickering of the light is synchronized to actual data traffic).
Wireless Off The gateway power is off. There are no powered devices connected to Wi-Fi.
Solid Green Wi-Fi is powered on.
Flickering Green Activity seen from devices connected via Wi-Fi (the flickering of the light is synchronized to actual data traffic).
Wi-Fi Setup Off Wi-Fi is not in use or not broadcasting.
Flickering Green Indicates WPS is broadcasting.
Broadband Off The gateway power is off.
Solid Green There is a good broadband connection (i.e., good DSL Sync).
Flashing Green The gateway is attempting a broadband connection (i.e., DSL attempting sync).
Flashing Green and Red If the broadband connection fails to be established for more than three consecutive minutes the LED switches to Flashing Green when attempting or waiting to establish a broadband connection alternating with a five second steady Red. This pattern continues until the broadband connection is successfully established.
Flashing Red There is no DSL signal on the line. This is only used when there is no signal, not during times of temporary no tone during the training sequence.
Service Off The gateway power is off, or the broadband connection is not present.
Solid Green IP connected (i.e., the device has a WAN IP address from DHCP or 802.1x authentication and the broadband connection is up).
Flashing Green The gateway is attempting PPP connection, attempting IEEE 802.1X authentication, or attempting to obtain DHCP information.
Solid Red The gateway attempted to become IP connected and failed (no DHCP response, no PPPoE response, 802.1x authentication failed, no IP address from IPCP, etc.) The Red state times out after two minutes and the Service indicator light returns to the Off state.
Phone 1, 2 Off VoIP is not in use, line is not registered, or the gateway power is off.
Solid Green The associated VoIP line has been registered with a SIP proxy server.
Flashing Green Indicates a telephone is off-hook on the associated VoIP line.

Status lights during firmware upgrades

 

Firmware updates keep your Wi-Fi gateway running smoothly. During the software installation, you’ll lose internet and phone service. The lights will function as follows:

  1. As firmware is being loaded into flash, the status lights will operate normally as described.
  2. The installation will take a few minutes. During this phase, the Power light will flash Orange/Amber during firmware upgrade (flash writing to memory) and all other lights will be off.
  3. The gateway will restart automatically. As the device reboots, the POWER ON status light behavior will happen.

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