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We have help for everything you may need to connect your devices to your home Wi-Fi, setup your gateways & AT&T Smart Wi-Fi Extenders, learn what the lights on your equipment mean and how they can help you identify any issues that you might encounter.
Info and settings for Wi-Fi gateways & equipment...
AT&T Wi-Fi Extender (4971) | About the AT&T Wi-Fi Extender (4971) | AT&T Smart Wi-Fi Extender (4971) LED lights | Setup Guide (PDF, 569KB) |
AT&T Smart Wi-Fi Extender (4921 & 4920) | AT&T Smart Wi-Fi Extender (4921 & 4920) LED lights |
• AT&T Smart Wi-Fi Extender (4921): Setup Guide (PDF, 798KB) • AT&T Smart Wi-Fi Extender (4920): Setup Guide (PDF, 704KB) |
Equipment | Help | Lights | Guides |
BGW320 Wi-Fi Gateway | Set up your BGW320 | BGW320 Lights | |
BGW210 Wi-Fi Gateway | Find your Wi-Fi info | BGW210 Lights | Setup Guide (PDF - 3,630 KB) |
Equipment | Help | Lights | Guides |
NVG599 Wi-Fi Gateway | Find your Wi-Fi info | NVG599 Lights | Setup Guide (PDF - 1,892 KB) |
NVG589 Wi-Fi Gateway | Find your Wi-Fi info | NVG589 Lights | Setup Guide (PDF - 1,343 KB) |
NVG510 Wi-Fi Gateway | Find your Wi-Fi info | NVG510 Lights |
Equipment | Help | Lights | Guides |
Pace 5268 Wi-Fi Gateway | Find your Wi-Fi info | Pace 5268 Lights | Setup Guide (PDF - 490 KB) |
Pace 5168 Wi-Fi Gateway | Find your Wi-Fi info | Pace 5168 Lights | Setup Guide (PDF - 807 KB) |
Pace 5031 Wi-Fi Gateway | Find your Wi-Fi info | Pace 5031 Lights | Setup Guide (PDF - 4 MB) |
Equipment | Help | Lights | Guides |
2Wire 3801 Wi-Fi Gateway | Find your Wi-Fi info | 2Wire 3801 Lights | Setup Guide (PDF - 932 KB) |
2Wire 3800 Wi-Fi Gateway | Find your Wi-Fi info | How to access 2Wire 3800 settings | |
2Wire i38 Wi-Fi Gateway | Find your Wi-Fi info | 2Wire i38 Lights | |
2Wire 3600 Wi-Fi Gateway | Find your Wi-Fi info | 2Wire 3600 Lights | |
2Wire 2701 Wi-Fi Gateway | Find your Wi-Fi info | 2Wire 2701 Lights |
Read the latest AT&T Internet & AT&T Fiber equipment solutions...
Accepted Solution
openDNS with BGW-320
I am trying to set up openDNS but I am not very tech savvy and I am struggling to understand some of the answers I've already found in this forum. Is anyone out there willing to explain it in a very simplified yet detailed way? I already set up an openDNS account but once I'm logged into the router,
Questions
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Internet
18
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0
Accepted Solution
Moving my internet box from one room to another in my house .
My internet box is under my bed and I’d like to move it to the living room. When the technician placed it 4 years ago this was the best place as there was a phone connection there . Can I move it and do I need a phone jack? Can this phone connections be moved to another room? Thanks .
Questions
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Internet
22
1
0
Accepted Solution
Official Solution
Extender Options
Hello all, Are there non ATT wireless extenders that work with the BGW320 Modem/Router? I thought I saw a list somewhere but can no longer find it. Thanks, Leo
Questions
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Internet
41
2
0
Accepted Solution
Official Solution
Return ATNT equipment
I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.
Questions
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Internet
57
1
0
Accepted Solution
UDM router has "no internet connection" when plugged into BGW320-500 port (Giga at bottom)
Newly installed BGW320-500 connects to the Internet, but I can't get my Ubiquiti Dream Machine (UDM) to reach the Internet when I plug it into the gigabit port (bottom port on BGW, there is a green light showing continuity). Here's what I've tried: 1) just plugging in UDM and sending it...didn't wo
Questions
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Internet
31
3
0
Do you have questions about your Wi-Fi gateway & equipment?
Want to connect your Wi-Fi capable devices to your home network? We can help with that.
Looking for your Wi-Fi network name (SSID) and password (network key) to connect devices to your home network? Here’s how to find them.
Your Wi-Fi gateway comes with a default Wi-Fi network name and password. You can change either one.
Every light on your Wi-Fi gateway has a meaning. Learn how to use them to troubleshoot network problems.
Get information and help for that AT&T device in our Device Support center.
AT&T Internet Support offers you personalized help with your internet service, Wi-Fi gateways, and extenders.
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