Need help getting the most out of your AT&T Internet Account?
Whether you need to pay your bill, manage your network, check on possible outages or send back some equipment, we've set up this page to help guide you to the right place.
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Pay your bill
We have a number of convenient ways to pay your AT&T bill.
You can also pay your bill from the myAT&T App by:
- Signing into the myAT&T App.
- Select your bill, under MY INTERNET PAYMENTS.
- Enter the amount, date, and payment method.
- Follow the steps for your payment method.
Find possible outages
If you’re experiencing issues with your Internet service, you can check to see if there is an outage in your specific area.
If there’s not, we can help you troubleshoot your problem, contact us or find the nearest store.
Learn how you can Check your account for possible outages.
You can also enable notifications on your account to be notified when there is an outage.
Avoid email hiccups
Do you use a desktop program or a mobile app to access and manage your AT&T email? If so, we suggest you use one with Open Authentication (OAuth) technology, which encrypts your username and password. Learn about OAuth and find out if your app uses OAuth.
If your desktop program or a mobile app is not using Open Authentication (OAuth) technology, learn about Secure Mail Keys and why you’ll need one to access your AT&T email.
Improve your internet speed
Learn about internet speed, what affects it, and how to get the most from your service.
Manage your network
AT&T Smart Home Manager is a free tool that simplifies and personalizes your home Wi-Fi experience. You can get all your network connections at your fingertips by managing your network from the app or your computer.
Return your equipment
There are different options for returning your AT&T Internet equipment but, don’t worry, here’s everything you need to know!