2Wire i38 HG Wi-Fi Gateway Lights
Learn about your 2Wire i38 Wi-Fi Gateway lights
What do my Wi-Fi gateway status lights mean?
Every light on your 2Wire i38 HG Wi-Fi gateway has a meaning. Learn what each light means and how to use them to troubleshoot network problems.
Learn more about all of our Wi-Fi Gateways & Equipment.
What do these 2Wire i38 HG Wi-Fi Gateway lights mean?
| Status Light | State | Description |
| Power The Power indicator turns red when the power is first applied, and changes to green within two minutes of power application. |
Solid Green | Power is on and initialization has been completed successfully. |
| Flashing Green | The iNID is booting. | |
| Solid Red | A Power-On-Self-Test (POST) failure (unbootable) or another malfunction (for example, alarm) has occurred during self initialization. | |
| VDSL 1 and VDSL 2 These two indicators flash after 60 seconds of power application for 1 to 2 minutes and cycle three times. The Broadband indicator on the i38HG mirrors one or both of the VDSL indicators, whichever is in the best state. |
Solid Green | The broadband connection is trained. |
| Flashing Green | The broadband connection is being attempted (DSL attempting to synchronize) | |
| Alternating Flashing Green and Steady Red | The broadband connection failed to establish for more than three consecutive minutes. This pattern continues until the broadband connection is successfully established. | |
| Flashing Red | No DSL signal on the line. | |
| Data | Solid Green | A device is connected (such as an i38HG). |
| Flickering Green | There is inbound activity associated with the data port (that is, the green Line 1 connection) - the flickering of the light is synchronized to the actual data traffic. | |
| Solid Red | A device failed to be authenticated or successfully connected. | |
| Coax | Solid green | A device is connected (such as a Set Top Box). |
| Flickering Green | There is inbound activity associated with the COAX port (the flickering of the light is synchronized to the actual data traffic). | |
| Solid Red | A device failed to be authenticated or successfully connected. | |
| Line 1 and Line 2 These two indicators mirror Line 1 and Line 2 indicators on the i38HG |
Solid Green | The associated VoIP line has been registered with the network and ready for use. |
| Flashing Green | A telephone is in use on the associated VoIP line. | |
| Ethernet | Solid Green | A device (such as a computer) is connected to the Ethernet port. |
| Flickering Green | Data traffic from devices connected to the Ethernet port (the flickering of the light is synchronized to the actual data traffic). | |
| Battery | Solid Green | The AC power is connected and healthy. |
| Flashing red | The backup battery is used for power. |
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