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New Member

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2 Messages

Thu, Sep 3, 2020 11:07 PM

Monthly charges for Regional Sports Fee

No one can answer why I have to pay $9.99 a month for  for Regional Sports Fee, I do not have any interest in sports, yet I keep paying for it, do Have to go to congress.   I should get all my $9.99 i have been paying for several years

Responses

Constructive

Employee

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15.8K Messages

3 months ago

Then you need to switch packages where the rsn isn’t required 

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New Member

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3 Messages

3 months ago

Same issue here!  I could care less about sports!

lydian

Professor

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3K Messages

3 months ago

No one can answer why I have to pay $9.99 a month for  for Regional Sports Fee

 

I can. It's right there in your contract and plastered all over the web pages where you signed up. It appears no less than 3 times in their terms and conditions.

https://www.att.com/ecms/sharedcontent/en/legal/ipd-platform/deals/internet-tv/jcr:content/desktoplegal/legalsharedcontent_502551661.html

 

You voluntarily bought and paid for something you apparently have no interest in. The fault lies entirely with you. If you don't want the fee, just drop down to the lower package that doesn't have it. I'd never watch those channels either, so I got a package that doesn't include them.

New Member

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3 Messages

3 months ago

Thank you for the information.  Sorry I offended you with my not reading the fine print in my contract.  Hope you have a wonderful day.

chriggsiii

New Member

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143 Messages

3 months ago

These monthly charges are not part of the AT&T TV Now fine print; they're part of the AT&T TV fine print.  You've posted this message in an AT&T TV Now topic, many readers of which won't understand what you're talking about; I suggest you post this in an AT&T TV topic; thanks!

Jrandomuser

ACE - Expert

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9K Messages

3 months ago

It is very unlikely you offended anyone, but a suggestion - always read the fine print in any contract before you sign it.  The other side isn't going to go out of their way to protect your interests.  That is your job - they provide the fine print to enable you to.

 

It sounds like you are asking for an a la carte offering, where you can pick and choose what you want.  Unfortunately, no cable/satellite/live streaming service offers that (though some get closer than others).  In general, as you go up the tiers, you will not only get more things you might want, you will get more things you don't care about - but effectively you are still paying for - that's just the way it works.  Your best bet is to compare the offerings of all the services (before you sign up for any service) to find which comes closest to what you want for a price you are willing to pay, while accepting that you are unlikely to find your perfect service - you will either miss content you want or pay more than you'd prefer.  That is the state of video services these days, and is unlikely to change because of the way the content providers want to package their content.  (True a la carte would likely be even more expensive unless you only want a couple of channels.)

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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2 Messages

3 months ago

Why do they have to be sneaky?  If they are going to charge $9.99 list it like they do for HBO, Showtime etc.  Put it up front.

lydian

Professor

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3K Messages

3 months ago

Because misleading customers with a lowball price is standard operating procedure for cable companies. Only $29.99! Then when you get your bill, it's double that thanks to regional sports fees, broadcast fees, administration fees, FCC fees, legal defense fund fees (to pay lawyers to fight false advertising (Edited per community guidelines)), you name it, they've got a fee.

 

I hope you also read the fine print about the price for the service doubling after the first year. The RSN fee is a drop in the bucket compared to that.

 

This is one of many reasons I dumped cable (AT&T) for Youtube TV. You pay for the package plus tax. Want more sports or premiums, pay the advertised price.

(edited)

Jrandomuser

ACE - Expert

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9K Messages

3 months ago

Well, on the "home" page for AT&T TV (att.com/tv) they do show:

Regional Sports Fee up to $8.49/mo. is extra and applies

right in the box where the show the cost for each package, and it immediately follows:

w/24-mo. agmt. Prices higher in 2nd year

The print is fine, but not that fine - I think it is not particularly hidden or that unlike any other service's caveats.  But then, I am old and cynical, and don't believe any sales claims without checking further myself...

 

I think the theory behind a "sports fee" is that not all RSNs cost the carrier the same amount, and it is "unfair" to charge the same amount to a customer living in a cheap RSN region as in an expensive RSN region.  But I haven't seen signs that they actually adjust the fee to take that into account - they seem to charge everyone the same amount.  (I could be wrong on that - I don't pay a sports fee and I've never seen a breakout by region.)  If they actually charge everyone the same, they might as well roll the fee into the base package fee, since that would lead to fewer complaints about it, but maybe they want to retain the flexibility to make it adjustable at some point.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
chriggsiii

New Member

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143 Messages

3 months ago

I am really confused about why we are talking about these second-year prices in an AT&T TV Now topic discussion.  AT&T TV Now has no such contract, no such second year price increase, nothing like that.  The OP should have been posted in AT&T TV topic, not an AT&T TV Now topic.

lydian

Professor

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3K Messages

3 months ago

I blame AT&T for naming all their services essentially the same thing. The average AT&T TV customer probably doesn't even know AT&T TV NOW exists. They see "AT&T TV..." and think that's the place to post. We still get a ton of DirecTV posts here as well. But I have to blame that on the poster.

 

In any case, the names and forum structure are a confusing mess.

Jrandomuser

ACE - Expert

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9K Messages

3 months ago

@chriggsiii - AT&T TV Now doesn't have a sports fee either (meaning they just bundle it into the package price).  As @lydian says, the naming is confusing, and posters often post to the "wrong" place.  (Back when the service was called DirecTV Now, half the posts here were about DirecTV.)  I don't even bother checking the individual forums but just the combined list under AT&T TV because of that.  And it's not just AT&T TV service vs AT&T TV Now service - there is also the AT&T streaming device, which even AT&T and its reps are unsure what to call, but sometimes just the AT&T TV.  (Not that they are the only ones with this problem - Apple has Apple TV the app, Apple TV the device, Apple TV+ the service, and a sort of behind the scenes functionality that combines things and is also referred to as Apple TV...  There are other examples.)

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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