New Member


1 Message

Fri, Mar 27, 2020 7:16 AM

Kids wife att now not working

Reactivate is coming up. I have recently gotten a new chase card same bank numb and payment doent look like cane through. I been trying for two days sitting inside all day trying to get resolved. My phone wasnt an issue but they say this was seperate bill. I been a Customer for few years. When I try log on it just gives me an option for $65 and $85 plan. I just want my everyday plan as of yesterday that was$45 is there a way u can please resolve this issue or an update on card


Brand User

New Member


119.7K Messages

2 months ago

Hi @12345d_,


We would be glad to get you pointed in the right direction for updating your credit card. Follow the steps on our support page to get your payment info updated.


David, AT&T Community Specialist

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