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New Member

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1 Message

Fri, Sep 4, 2020 4:04 AM

How do I keep recordings longer than 90 days

Trying to keep my recordings longer than 90 days. Is there a way to do that ?

Responses

chriggsiii

New Member

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143 Messages

3 months ago

I doubt that talking about such methods is allowed on this board.  I have no idea how to message you privately, but there are a few ways.  If someone could direct me to the private InBox/Send page, I can give you some answers to this question, assuming this web site has such a capability.

Constructive

Employee

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15.7K Messages

3 months ago

the private messaging was removed with the last forum upgrade/downgrade

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chriggsiii

New Member

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143 Messages

3 months ago

Some upgrade!!!

Constructive

Employee

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15.7K Messages

3 months ago

there are many things with the new forum format that no one can understand why they did what they did but its way beyond my pay grade

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
bcbsncjlj

ACE - Expert

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19.7K Messages

3 months ago

That is the restriction. Nothing you can do about it.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lydian

Professor

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3K Messages

3 months ago

Switch to Youtube TV.

Jrandomuser

ACE - Expert

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9K Messages

3 months ago

The forum system was replaced basically because the vendor of the service AT&T used merged with a competitor and fairly suddenly ended support for that system.  AT&T apparently didn't like the replacement service that vendor offered and went with a different vendor.  They have re-added some of the missing features and are working on adding more, but it is apparently a slow process...

 

As far as keeping things longer than the provided retention period, the only option that comes to mind is to play the recording and capture the stream.  Because of HDCP, the capture will need to be analog (or otherwise compliant with HDCP), or will need to use devices that defeat HDCP.  My experience is the latter is unlikely to work well - many devices' HDCP support is glitchy even when the usage is valid (especially going through HDMI switches), and is of course a violation of the DMCA.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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