Contributor

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1 Message

Mon, Oct 29, 2018 2:18 PM

How do I change my payment method?

It is next to impossible to find how to change your payment method online.  If AT&T doesn't want my money.  Fine.  I'll take my business elsewhere.  It should really not be this hard.

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Accepted Solution

Official Solution

Brand User
ATTHelp

New Member

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119.7K Messages

2 years ago

Hey there! @kylewendymosier

We can help. You may update your payment information by accessing your user account. You may add a new card number, revise your expiration date or correct your billing address. Let us know if you need further assistance, we're here to help. Thanks!

Frank, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
bcbsncjlj

ACE - Expert

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19.5K Messages

2 years ago

All you do is login to your account and make changes.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lydian

Professor

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2.4K Messages

2 years ago

@kylewendymosier , Please tell us where you're getting hung up. I just tried it, and it was literally 3 clicks for me and took about 15 seconds.

Contributor

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3 Messages

7 months ago

It appears that they only accept credit cards.  No paper billing, correct?

bcbsncjlj

ACE - Expert

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19.5K Messages

7 months ago

Correct or PayPal.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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3 Messages

7 months ago

Thank you for your response. I saw those options under my billing account payment method. Just want to see if there were other options for our accounting dept.