Community Support
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2.2K Messages
DIRECTV NOW Login Help
Hello DIRECTV NOW Community!
We’ve had a few customers talking about having issues logging into their new service. Don’t fret! We’ve got you covered!
Works for the following:
- Not able to login
- No confirmation email of sign-up
- Not receiving password reset email
Why is the issue occurring?
During sign-up, many customers are accidentally entering the wrong email into their browsers/devices. When this happens, you will not be able to login to your profile, reset your password, or receive confirmation of services.
When this occurs, support is unable to resolve this issue as we do not know which email you used to sign up and thus will be unable to locate your account.
Chrome
- Open the Options Dropdown
- Select Settings
- Click Show advanced settings…
- Select Manage Passwords
Locate directvnow.com and look for the stored email
Internet Explorer
- Select the Settings gear
- Click Internet Options
- Select the Content tab, then select Settings
- Choose Manage Passwords
Locate https:directvnow.com/ and look for the stored email
iOS Safari
- Navigate to Settings
- Tap on Safari
- Select Passwords (Note: You may need to enter in your password for your device)
- Locate com and look for the stored email
Hope this helps. Let us know if you have any other questions.
-DIRECTVNOWCare
13 Attachments
Responses
bcbsncjlj
ACE - Expert
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19.7K Messages
2 years ago
They don't! DirecTV Now is a separate service with its own billing and support model. Chat is there support means. So use the chat for your login problems - they can help you resolve it.
Select "Contact Us" below - then "DirecTV NOW" - select "Chat" in middle of screen or a bubble may appear at the bottom of page on the right side.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Truetoonlyone
Contributor
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2 Messages
2 years ago
login no problem logging into my dtn account but being redirected to At&T
login!
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bcbsncjlj
ACE - Expert
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19.7K Messages
2 years ago
Well you want get anywhere from here. This is just a customer community forum. They have assisted many users with login issues to the service. Try again and hopefully you will get a better support rep to help you. The issue is they have migrated all user ids to a common formatted AT&T id.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Mjd1954
Tutor
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8 Messages
2 years ago
Did not help
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RealistII
Contributor
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2 Messages
2 years ago
I can't log in sometimes what gives?
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RealistII
Contributor
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2 Messages
2 years ago
I get a page saying the page is not available.
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bcbsncjlj
ACE - Expert
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19.7K Messages
2 years ago
Page going to where?
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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bobbyhoffpauir
Contributor
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3 Messages
2 years ago
I need help logging into my Directv Now account on my tv
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bobbyhoffpauir
Contributor
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3 Messages
2 years ago
please help, trying to login on my directv now account on my tv
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milan43
Contributor
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1 Message
2 years ago
need help login directv own my lable top?
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