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Contributor

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1 Message

Sat, Apr 27, 2019 4:18 PM

Changing Bill Due Date

How do I change my payment due date for my DirectTV Now account?

Responses

bcbsncjlj

ACE - Expert

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19.7K Messages

2 years ago

Only way I know is to cancel and sign up again on the date you want your bill to be.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
beww357

Master

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4.6K Messages

2 years ago

Of course if you do that you would lose any grandfathered plan you have.

But I don't know of any other way to do it.

lizdance40

ACE - Sage

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79.4K Messages

2 years ago

Directv now is a prepaid service. You do not have the option to move the due date.  (Same with ant streaming service, Netflix, Hulu, Sling, etc).  

 

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
beww357

Master

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4.6K Messages

2 years ago

It would be nice if you could make a voluntary payment at any time, and doing so would reset your due date.

But I think they want a totally automated system, to keep costs down. It would be possible to automate a voluntary payment, but they probably don't want to bother with it.

When you advertise a service as "no credit check required" you will get some people running close to the edge, it would be nice to accommodate them, but you can't have everything.

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