Skip to main content
AT&T Community Forums
R

New Member

 • 

5 Messages

Fri, Oct 16, 2020 8:14 PM

Cannot Add the Movies Extra Pack Option

Cannot Add the Movies Extra Pack Option

 

I have AT&T TV NOW aka Direct TV Now

 

How many times are you going to change the Name

 

 

Responses

shannon02

ACE - Expert

 • 

21.3K Messages

2 months ago

This is the DTV sat forum, try the AT&T TV Now forum don't even know if that package exists for AT&T TV Now.

They have only changed it once AFAIK.

(edited)

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

 • 

5 Messages

2 months ago

I wonder how many days - I'll have to wait to get a response

 

nabukl

ACE - Professor

 • 

3.8K Messages

2 months ago

This isn't customer service and you're in the wrong forum anyway. 

Moving to the correct  forum 


______________________________________________________
Former directv csr and tech support rep.
Proud Grandma of 3
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Jrandomuser

ACE - Expert

 • 

9K Messages

2 months ago

How have you tried adding it? If you sign in to the atttvnow.com site, go to Account Details, then Manage Account, you will find a button to add the Movie Extra Pack.  Does this not work for you?

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

 • 

5 Messages

2 months ago

How have you tried adding it?

ya ive tried adding it too many times

 

FYI

AT&T TV NOW - HAS ZERO Customer Service and HAS NEVER HAD Customer Service

 

You sign-up and take a 100% Risk that you never need assistance ... with anything .

 

Amazing a Company that provides a service and has NO ONE to Support it and makes Millions of $ off it

 

Sign me up

 

careful that sounds Like the Road -- Charter Communications is going down

 

 

 

 

 

New Member

 • 

5 Messages

2 months ago

This is the DTV sat forum, try the AT&T TV Now forum don't even know if that package exists for AT&T TV Now.

 

Anyone know where the AT&T TV Now forum is located ?

 

 

New Member

 • 

5 Messages

2 months ago

I could never find the AT&T TV Now forum but I got it to add the Movies Extra Pack Option - it had to do with my CCard being charged a prorated amount and being set-up on one monthly auto payment thru my CCard .. so my CCard was blocking pro-rated the charge.  I had to remove the auto-payment option then add the Movies Extra Pack Option - let the pro-rated charge go through then re-activate the auto payment thru my CCard... i provided myself  exceptional Customer Service and AT&T didnt pay me anything for the time it took me to figure this out.. What a Business Plan

 

Get started...

Ask a new question