Ask a question
Fri, Oct 16, 2020 8:14 PM
Cannot Add the Movies Extra Pack Option
I have AT&T TV NOW aka Direct TV Now
How many times are you going to change the Name
2 months ago
ACE - Expert
This is the DTV sat forum, try the AT&T TV Now forum don't even know if that package exists for AT&T TV Now.
They have only changed it once AFAIK.
I wonder how many days - I'll have to wait to get a response
ACE - Professor
This isn't customer service and you're in the wrong forum anyway.
Moving to the correct forum
How have you tried adding it? If you sign in to the atttvnow.com site, go to Account Details, then Manage Account, you will find a button to add the Movie Extra Pack. Does this not work for you?
How have you tried adding it?
ya ive tried adding it too many times
AT&T TV NOW - HAS ZERO Customer Service and HAS NEVER HAD Customer Service
You sign-up and take a 100% Risk that you never need assistance ... with anything .
Amazing a Company that provides a service and has NO ONE to Support it and makes Millions of $ off it
Sign me up
careful that sounds Like the Road -- Charter Communications is going down
Anyone know where the AT&T TV Now forum is located ?
I could never find the AT&T TV Now forum but I got it to add the Movies Extra Pack Option - it had to do with my CCard being charged a prorated amount and being set-up on one monthly auto payment thru my CCard .. so my CCard was blocking pro-rated the charge. I had to remove the auto-payment option then add the Movies Extra Pack Option - let the pro-rated charge go through then re-activate the auto payment thru my CCard... i provided myself exceptional Customer Service and AT&T didnt pay me anything for the time it took me to figure this out.. What a Business Plan
How can we improve?