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Mon, Oct 29, 2018 3:42 PM
I cancelled my direct TV now account in September and have been charged for the last 2 billing cycles. How do I get my refund?
ACE - Expert
2 years ago
Have you confirmed that the cancellation happened? Did you get an email from DirecTV Now? Did you check under Manage My Plan in the user account info? And DirecTV Now if charged forward, so the details of when you cancelled relative to when your renewal was might impact things (though it should at most impact 1 month, not 2).
ACE - Professor
You will need to contact customer support using the chat feature found at the bottom of this page by clicking on the “contact us” link.