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Contributor

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1 Message

Thu, Dec 21, 2017 3:11 AM

Cancellation

I would like to cancel my subscription effective immediately. Thank you

Responses

Accepted Solution

Official Solution

Jrandomuser

ACE - Expert

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8.6K Messages

3 years ago

Instructions for cancelling are here.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Anonymous

New Member

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25.7K Messages

3 years ago

Just login to your account in a web browser and click on manage my plan, below that you will see cancel plan at the bottom.

 

No one on here has access to your account or billing information so we really can't help you here.

 

When you do cancel you will still have access to your content until the end of the current billing cycle.

 

Contributor

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2 Messages

2 years ago

This is the sorriest service providers I've dealt with. No cs reps to talk to,really.

I cancelled my service, before trial ended, and you still charged my card. 

I want a refund,  effective immediately.  This is just wrong. My screen is just dark, no service, can' get it to work.

I want it cancelled   now.

How do I receive a refund

bcbsncjlj

ACE - Expert

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19.7K Messages

2 years ago

Go back to the chat to inquire about a refund. Don't count on it.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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8 Messages

2 years ago

Worst customer service, the departments do not communicate with each other. It's laughable since they're a COMMUNICATION company! Ive wasted months attempting to correct issues they created.

Contributor

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1 Message

2 years ago

I would like to cancel my account [Personal information removed] . I am with AT&T and I  have you on my cell phone.

bcbsncjlj

ACE - Expert

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19.7K Messages

2 years ago

To cancel just login to your account. Go to Manage My Plan then select cancel.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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3 Messages

2 years ago

Never logged in dont have Acc. number cancel now

 

Contributor

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3 Messages

2 years ago

Cancel this

 

bcbsncjlj

ACE - Expert

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19.7K Messages

2 years ago

No one can cancel for you. We are only other users here in this forum. Select "Contact Us" at the bottom of this page - then select "DirecTV NOW" - select "Chat" in middle of screen or a bubble may appear at the bottom of page on the right side.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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2 Messages

a year ago

IM TYRING TO CANCEL MY ORDER THAT HAS NOT BEEN INSTALLED YET

 

Contributor

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2 Messages

a year ago

i'm tyring to cancel my order for installation

 

bcbsncjlj

ACE - Expert

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19.7K Messages

a year ago

You have posted in the forum for the internet streaming service AT&T TV and AT&T TV Now. If you are referring to DirecTV satellite TV then post here or for U-verse then post here

 

Be aware that these forums are only open community forums of subscribers only and not support. You would be best to contact the service directly.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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