True. AT&T Uverse Data cap STILL APPLIES to DTV Now content. For me, this means that anything over 1024GB of usage is billed at $10/50GB. For reference, DTV Now is using ~25GB-50GB/day with moderate usage. If AT&T is going to charge for overages while using their app, might as well switch to a faster provider or ditch AT&T / DTV Now alltogether. There are many comparable TV/Internet bundles out there for under $100 that come with unlimited usage. I will be making the switch as soon as possible.
Does AT&T have any plans to address this? Seems ridiculous that they wouldn't offer the same "free" streaming for DirecTV Now customers who also subscribe to AT&T home internet (U-verse).
I've been an AT&T customer for 10 years, I will not hesitate to drop them if they don't address this issue quickly.
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Responses
Accepted Solution
Official Solution
ATTTVNOWHelp
Community Support
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2.2K Messages
3 years ago
Hey,
We offer sponsored data for streaming DIRECTV NOW from the app on a mobile device or tablet. We hope this helps!
-DIRECTVNOWCare
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chasmiller_dtv
Former Employee
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5 Messages
3 years ago
Yes, Pablope, at this time, only mobile streaming does not count against your data cap.
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Pablope
Teacher
•
15 Messages
3 years ago
What is "sponsored data"?
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0
Pablope
Teacher
•
15 Messages
3 years ago
Just to clarify, using the app on wifi using home internet (att uverse) will not count toward the 1T data cap?
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0
ATTTVNOWHelp
Community Support
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2.2K Messages
3 years ago
Hello,
You can find information on data usage in this help link for AT&T wireless subscribers with DIRECTV NOW.
-DIRECTVNOWCare
0
Anonymous
New Member
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25.7K Messages
3 years ago
@Pablope
It WILL count! Only using AT&T data won't count.
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0
RK2016
Contributor
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1 Message
3 years ago
True. AT&T Uverse Data cap STILL APPLIES to DTV Now content. For me, this means that anything over 1024GB of usage is billed at $10/50GB. For reference, DTV Now is using ~25GB-50GB/day with moderate usage. If AT&T is going to charge for overages while using their app, might as well switch to a faster provider or ditch AT&T / DTV Now alltogether. There are many comparable TV/Internet bundles out there for under $100 that come with unlimited usage. I will be making the switch as soon as possible.
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BashRiprock
Tutor
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2 Messages
3 years ago
Does AT&T have any plans to address this? Seems ridiculous that they wouldn't offer the same "free" streaming for DirecTV Now customers who also subscribe to AT&T home internet (U-verse).
I've been an AT&T customer for 10 years, I will not hesitate to drop them if they don't address this issue quickly.
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